Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

1,000 total • Write a review

Showing 661 - 670 of 996 reviews
CK
5 out of 5 stars

Happy overall

There were ups and downs but I appreciate very much that I could always speak to them on the phone and determine the next steps.

Date of experience: June 29, 2024

A

Amn

US

5 out of 5 stars

I dealt with this firm on a new build…

I dealt with this firm on a new build purchase and they were just fantastic and very responsive.. Specifically, Robert Milarvie and Chon Wong were very professional and helpful. I would defintely recommend them, however, be aware they only work with certain reputable developers not in any project..

Date of experience: June 28, 2024

H
1 out of 5 stars

This company has cost me financially

One of the worst solicitors I have had to deal with, their incompetence and lack of care has cost me a lot of money and has caused unnecessary amount of stress, financially and mentally for me, by not actioning the necessary requirements to complete my purchase on my property back in April 2022. The purchasing process was also a massive headache with this company as well. If I could give this zero stars I would. They hadn't provided Land Registry with all the points they needed in order to change the title holder of my property to my name, which they are continuously not providing them with the correct documentation, therefore I am unable to complete my current re-mortgage application. I had raised this back in February this year to get this sorted before 1st June, which has still not been actioned, this has resulted in me having to pay for the current SVR rate, which in this climate is terrifying. This process should have been completed prior to me purchasing this property! The application was supposedly started back in Sept 2022 and this is still ongoing. I'm frustrated and disappointed with the lack of interest they have to get this over the line, I cannot justify the money that I’ve paid them for this awful service. Please please please avoid this company if you want an stress-free, caring and competent solicitor. Please do better.

Date of experience: June 28, 2024

AM
5 out of 5 stars

Matthew Howard

Matthew Howard picked up our case part way through the process and from the first call I received from him, I knew we were in capable hands. He was reliable as well as clear and efficient in his communication all the way through to completion day. We could not recommend Matthew any more for those wanting a stress-free experience, particularly as first time buyers.

Date of experience: June 27, 2024

CE
5 out of 5 stars

Matthew Howard was a top notch…

Matthew Howard was a top notch solicitor with regards to my case, all questions were answered promptly and the process was extremely smooth. As a first time buyer, I was pretty unsure of what to do, but Matthew helped me though it all in a timely manner and made it easy to understand.

Date of experience: June 27, 2024

S
5 out of 5 stars

Great Service from Matthew Howard & Team

I have been using PLS (in particular Matthew Howard) for my sale and purchase and I couldn’t be more happy with how things have gone. Communication has been great and I’ve been kept updated through the process. Would recommend!!

Date of experience: June 26, 2024

ED
5 out of 5 stars

Couldn’t recommend Megan Ferendenus-Reynolds and her team more!

Megan Ferendenus-Reynolds and her team handled our sale and purchase recently and were nothing short of amazing! They moved quickly whilst maintaining incredible communication and keeping us updated at every step of the way. Truly couldn’t recommend them more!!

Date of experience: June 26, 2024

am
5 out of 5 stars

Value and Service

These solicitors are so professional. They keep you updated on your case. You can also track your case through their online portal. Above all, they move with speed to ensure you get results on your intended timelines

Date of experience: June 25, 2024

WK
5 out of 5 stars

I can't recommend Liam Johnson at PLS…

I can't recommend Liam Johnson at PLS Solicitors in Altrincham enough, he is truly the most wonderful solicitor I have ever worked with. Liam is an asset to the industry and his work ethic is fantastic. His professionalism, dedication and accuracy are hugely appreciated. Thank you for all your help over the years.

Date of experience: June 25, 2024

Y
5 out of 5 stars

I work within the mortgage industry and…

I work within the mortgage industry and use a panel of solicitors for my clients. We are always quick to jump when things go wrong and never as quick to praise. I would like to say a huge thank you to Liam Johnson at PLS. He really is an outstanding member of the team and I cannot thank him enough for his professionalism and friendliness with not only myself but our mutual clients. His calmness and willingness to help and always respond back does not go unnoticed and communication is a huge part of what we do and our clients really appreciate being kept in the loop. It is a pleasure to work with you and I do hope your company realise what an asset you are. Thank you Liam and please keep doing what you do naturally.

Date of experience: June 25, 2024

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