Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

1,000 total • Write a review

Showing 441 - 450 of 996 reviews
A
5 out of 5 stars

Really great and responsive service.

Really great and responsive service.

Date of experience: December 13, 2024

MG
5 out of 5 stars

Buyer’s solicitor

PLS solicitors was recommended by my Vendor. Every experience from start to finish has been excellent. I had 24/7 access to their portal that allowed me to track the progress of the purchase. The staff were polite, honest and quick to act. Keep up the good work. Grace

Date of experience: December 12, 2024

MC
5 out of 5 stars

Liam made the whole process of buying…

Liam made the whole process of buying our first home really easy and every time we had questions or needed help we felt supported and got our answers really quickly.

Date of experience: December 12, 2024

KB
1 out of 5 stars

Untrustworthy and dishonest

Avoid this company at all costs! We chose them based on Taylor Wimpey’s recommendation, but it was a huge mistake. Their initial quote doubled by the time we reached completion. When we asked about the timeline for receiving funds from the bank, they assured us it would be handled directly by the bank. Weeks later, we discovered the bank had sent the money to PLS, who then withheld it until we chased them repeatedly. This company not only provides misleading pricing and incorrect information but also withholds funds without reason. Absolutely untrustworthy. Edit - STILL have not received reimbursement dispute the fact they have the money for a month now. It seems here they reached out but never answered my queries is just all for show

Date of experience: December 10, 2024

S

See

US

5 out of 5 stars

Thank you to the legal team for their…

Thank you to the legal team for their help. They responded promptly whenever we faced issues. I would like to express my gratitude here.

Date of experience: December 9, 2024

JM
5 out of 5 stars

Excellent

Shahrukh, absolutely superb from start to finish.

Date of experience: December 9, 2024

S
5 out of 5 stars

Excellent

Excellent. Shahrukh was amazing from start to finish. Always emailed back within the hour, always had time to take my call, always explained everything to me, what we was waiting for or what the next step was, nothing was ever a problem for him. Shahrukh made the process seems far to easy but I know it wasn’t as the other solicitor's was hard to reach dodging calls and emails. Shahrukh did everything we wanted and got us in before Christmas, from agreed sale and completion and In our new house in 9 weeks, Shahrukh made it happen. Can’t thank you enough !

Date of experience: December 9, 2024

AW
5 out of 5 stars

Total professionalism

From start to finish, Amy and her team (Chloe in particular!)were absolute professionals, keeping us updated through our house sale and new home purchase . Everything went smoothly and quickly and we’re now in our new home! No stress, no worries. The least stressful move I’ve ever had! Thank you!

Date of experience: December 6, 2024

vr
5 out of 5 stars

Excellent service from PLS and Sean

I have chosen PLS for my house purchase and I am very satisfied with the services they provided. They always reachable and clarify things as necessary. My case handler Sean is very kind in explaining my queries and guided me throughout the purchase journey. Thanks to him. I would highly recommend PLS. I have already started referring PLS to my friends.

Date of experience: December 6, 2024

AJ
1 out of 5 stars

Don't bother with this firm.

Don't bother they get everything wrong. No one takes responsibility, they just send emails to each other. Don't have your best interests at heart.

Date of experience: December 5, 2024

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