Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
V
5 out of 5 stars

Good communication and quickly resolved…

Good communication and quickly resolved issues.

Date of experience: July 3, 2025

PK
5 out of 5 stars

Very Good service

Very Good service, Fast completion

Date of experience: July 3, 2025

G
5 out of 5 stars

the employees at PLS went the extra…

the employees at PLS went the extra mile to help me. I was so grateful for their help every step of the way

Date of experience: July 3, 2025

H
5 out of 5 stars

PLS Solicitors were helpful and…

PLS Solicitors were helpful and efficient throughout the process. They kept me updated and made everything clear. The service was smooth from start to finish. Would recommend.

Date of experience: July 2, 2025

TW
5 out of 5 stars

Outstanding

Friendly staff, fast responses and took that stress away from selling a house and got the job done. Cathrine was outstanding and always a pleasure during any interaction I received from her. She was accommodating and dealt with the case in a sensitive manor.

Date of experience: July 2, 2025

AD
5 out of 5 stars

My first property purchase

The team was so helpful and consistently in touch with me during my first purchase journey. I loved the professionalism they showed me all the time and they are all informed about the cases they handle. I do recommend PLS Solicitors for anyone who wants to purchase a property. A big thank you to Lucy and your team.

Date of experience: July 2, 2025

PH
5 out of 5 stars

New Build Purchase

We worked with PLS for the purchase of our new build and having been recommended to us we can honestly say they lived up to their recommendation. Lucy Hubbard’s team were exceptional to a person, professional, helpful and if they said they were going to do something or get back to us they always did in a most timely manner. They took the time to understand our position and queries and explained things thoroughly. They always answered the phone and emails and kept us updated on progress which was great to experience. The online portal was also extremely useful for keeping us updated and for us to respond to any queries. We would have no hesitation in working with them again and recommend them to others wholeheartedly.

Date of experience: July 2, 2025

G

Gay

US

5 out of 5 stars

Pls excellent

Pls excellent , Matt, will and Lydia, thank you all for you're support, help and advice during the sale of our home and purchase of the next, we had a few blips to start with but was sorted out no problem, everything explained and Lydia helped me with the portal. Thanks again Matt for youre patience , gay & john

Date of experience: July 2, 2025

AA
5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the purchase of our house. They supported us throughout the processing and made it seamless. Thanks for your help ,I will recommend you again and again. You are the best. REFERENCE:659849

Date of experience: July 2, 2025

KL
3 out of 5 stars

Portal needs work!!!

I am still going through the conveyancing process with my property purchase but am finding the portal extremely frustrating; documents are duplicated (or even triplicated) on the file making it impossible to navigate, some are presenting as 'not signed' and therefore require action but, when I have spoken to my case handler, she has said she has received the signed documents 7 times! When it has come to the searches and answers to enquiries, I have had to request these from the case handler via email because they are not on the portal (even though I am told they have been uploaded) and, when I do eventually see an update has been added to the portal, the document is usually dated around 5 days prior to the upload date! On top of all of this, I now cannot access the portal at all so assuming it is down but have not been able to get any further information on this. On a positive note, my case handler has answered all of my questions via email (usually) quite quickly and has provided all paperwork that is missing from the portal. I'm not very well informed of updates unless I push for them but with some prompting I do eventually receive the information I require.

Date of experience: July 2, 2025

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