Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

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All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
C
5 out of 5 stars

Outstanding service!

We recently used PLS Solicitors for the purchase of our home, and we couldn’t be happier with the service we received. A huge thank you to Liam Johnson, who was absolutely fantastic throughout the entire process. We had a lot of questions, but Liam guided us through every step, making what we expected to be a stressful experience feel very straightforward. Thanks to his hard work and professionalism, we were able to complete our purchase much faster than we had anticipated!

Date of experience: July 4, 2025

MO
5 out of 5 stars

Very efficient and knowledgeable and…

Very efficient and knowledgeable and easy to work with with clear communications and instructions.

Date of experience: July 4, 2025

A
5 out of 5 stars

PLS is very good and has the best…

PLS is very good and has the best communication etiquette with customer, they made our home buying journey easier and always swift in responding to message.also their app is really helpful as it helps to track the whole process in real time. Thank you so much PLS

Date of experience: July 4, 2025

OG
1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the service I received from this firm. Four years ago, I entrusted them to handle a straightforward Land Registry matter, which they took payment for at the time. The registration was only finally processed in February of this year—an unacceptable delay for something that should have been resolved promptly. Confirmation from land registry office was that the application only got submitted on 19/02/2025 by PLS. As a direct result of this negligence, we are now facing serious complications with the sale of our house. The sale process has been forced to pause entirely because the registration was not completed in a timely manner. This has caused significant stress and financial uncertainty for my family. I expected a far higher standard of professionalism and accountability. I would strongly caution others to consider this experience before instructing this firm.

Date of experience: July 3, 2025

K
4 out of 5 stars

PLS - impressive and great communicators

Our Solicitor (Ghalib Hashmi) was extremely helpful throughout and had a lovely manner that made it easy to ask questions when needed. We were impressed with PLS overall - value for money, professionalism and portal communication. We would have given 5 stars except the process took a little longer than we expected - but this was mostly down to the buyer's side being very slow.

Date of experience: July 3, 2025

OO
5 out of 5 stars

Very professional and kept me informed…

Very professional and kept me informed all through. Will recommend.

Date of experience: July 3, 2025

B
5 out of 5 stars

Extremely efficient and well priced

PLS are reasonably priced, efficient throughout the process, and made everything run smoothly from start to finish. Communication was clear and timely, and they took the stress out of what can often be a complicated process. Would happily recommend

Date of experience: July 3, 2025

S
4 out of 5 stars

Processed my conveyance well

Craig Politt was very approachable and always did his best to make sure I understood what was happening. There could have been more feedback about which documents we were waiting for. Unfortunately in my case the portal on my phone didn't always work. All taken as a whole I would use their services again

Date of experience: July 3, 2025

SP
4 out of 5 stars

Great experience

Great experience. Handle purchase smoothly

Date of experience: July 3, 2025

C
5 out of 5 stars

Helpful

Helpful, good communication, organised easy to understand process and information

Date of experience: July 3, 2025

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