Review summary

PLS Solicitors receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

My experience with PLS solicitors has…

My experience with PLS solicitors has been great. The whole process was so easy with them. I would definitely recommend PLS solicitors for conveyancing. Thank you

Great experience

Alex Spragg and team have been super helpful throughout the whole process; friendly and kind with their advice, clear with communication, and everything has felt incredibly easy and straight forward. I couldn’t be more appreciative of their support throughout!

S
Good service from PLS

Good service from Sophie W’s team at PLS. Great portal for customers, team very friendly and quick to respond when contacted. Great communication on the transfer day. Highly recommended!

ME
Happy to help always

Ready to go above and beyond

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 281 - 290 of 996 reviews
sh
5 out of 5 stars

Fantastic service

PLS have been amazing, been kept upto date every step of the way by emails and phone calls. Highly recommend this firm.

Date of experience: March 22, 2025

CF
5 out of 5 stars

We have received amazing service from…

We have received amazing service from Sean and the rest of the team. Making a stressful situation a little bit worrying. Sean was always very quick replying to emails with any questions. Thank you very much

Date of experience: March 21, 2025

HZ
5 out of 5 stars

Joshua 👍🏻👍🏻👍🏻👍🏻👍🏻 ⭐️⭐️⭐️⭐️⭐️

It is Joshua from PLS helped us to complete the purchase of our first house in just 7 weeks time. No matter if we had any questions at any time, whether by email or phone call, he would always reply to us as soon as possible. We are really grateful for his active and effective cooperation. The PLS portal App is also super awesome, which can update the process in time. I highly recommend PLS! Thank you Joshua!👍🏻 I will definitely contact him again in the future if I have ability to purchase or sale any property.

Date of experience: March 21, 2025

GV
5 out of 5 stars

Excellent Service!

We actually choose PLS because of their reviews! From the start the process was easy and super efficient! The portal is easy to use and any questions you have get answered either through email or a quick call! We have been really impressed throughout and would definitely recommend using them!

Date of experience: March 20, 2025

RZ
5 out of 5 stars

We enjoyed using PLS Solicitors…

We enjoyed using PLS Solicitors for are remortgage, the real estate 3 team guided us through the process efficiently and thanks to Armi and Ruby for getting this transaction over the line with in are time frame.

Date of experience: March 20, 2025

MT
5 out of 5 stars

We used Matthew Howard at PLS to buy…

We used Matthew Howard at PLS to buy our flat. We were completing our purchase from America so it added a degree of difficulty due to time differences etc. we found Matthew and the other PLS a staff to be extremely helpful, polite, and informative when dealing with our inquiries and the final completion of our purchase. We would recommend!

Date of experience: March 20, 2025

DH
5 out of 5 stars

I had an excellent experience with PLS…

I had an excellent experience with PLS Solicitors when purchasing my house. From start to finish, their communication was outstanding, keeping me updated every step of the way. Their online portal made the whole process incredibly easy and convenient, while still allowing me to speak with them directly whenever needed. Everything went smoothly, and I truly appreciated their efficiency and professionalism. A big thank you to Louis for making my home-buying journey stress-free! Highly recommended.

Date of experience: March 20, 2025

AY
5 out of 5 stars

5-Star Review for PLS Solicitors

We chose PLS Solicitors for our house sale after receiving a recommendation from our New Build Developer. A little research and reading through positive reviews reassured us that it was the right decision. The house sale process is undoubtedly one of the most complex and high-pressure experiences, but Lucy Hubbard and her team (Lucy, Caroline, and Chloe) were absolutely fantastic throughout. Their extensive knowledge, support, and exceptional customer service made all the difference. Although we encountered a few setbacks with legal documentation requests during the sale, Lucy’s team handled everything with impressive attention to detail, staying on top of things every step of the way. There was always someone available to talk to, and in such a stressful process, they were incredibly reassuring, handling everything with both professionalism and a warm, friendly approach. They always had the information we needed and were consistently ahead of the game. It’s a bit strange to say, but I’m genuinely going to miss working with such a lovely, dedicated team. They took everything very seriously while making the experience as smooth and stress-free as possible. The level of support was beyond what I expected, even outside of office hours. One Sunday evening, I spoke with someone from the team while Lucy's team was out of office. I simply wanted to leave a message, but the person took the time to look into our case (even though they weren’t familiar with it) and called me back within 10 minutes with updates on my query. I didn’t ask for this extra effort, but it speaks volumes about how proactive and committed the entire team is. I cannot thank PLS enough for their help during such a significant life milestone. While we hope we won't need to sell our next home, if we do, there’s no one else I would trust. A huge thank you to Lucy, Chloe, Caroline, and everyone at PLS Solicitors!

Date of experience: March 20, 2025

NM
5 out of 5 stars

After hearing about solicitor horror stories...

After hearing about solicitor horror stories, i was apprehensive about whoever i went with. However, Sean Hibbert, at PLS, was amazing. He was responsive, clear, and helped us throughout the entire process. He would've often already have asked the sellers questions that we were only just coming up with, it was really helpful having someone on our side!! Thanks Sean. If you can, request Sean!

Date of experience: March 20, 2025

WK
5 out of 5 stars

I am returning client

I am returning client, use PLS 3 times. As a property investor I have very good experience with PLS and Real Estate 3 team (Armi and Ruby) they have good knowledge and answer most questions on phone or mail if need to contact with someone else, never wait for respond more than 1 day. Strongly recommending. Wojciech

Date of experience: March 20, 2025

Previous1•••282930•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.