Piet Klerkx - Groots in Wonen reviews & trust report
Piet Klerkx is a leading home furnishing retailer in the Netherlands, celebrated for nearly 100 years of experience in creating inspiring living spaces. The company offers a wide range of products, including furniture for living rooms, dining areas, and bedrooms, as well as kitchens and bathrooms exclusively available in its Waalwijk location. With over 150 trusted brands in its collection, Piet Klerkx provides customers with a diverse selection of high-quality furnishings and home decor options.
Targeting homeowners and interior design enthusiasts, Piet Klerkx emphasizes personalized service, including free interior design consultations. Customers can explore a variety of styles and products, from sofas and chairs to kitchen designs and bathroom solutions. The company operates six retail locations, making it accessible for consumers looking to enhance their living environments with stylish and functional furnishings.
Piet Klerkx - Groots in Wonen has a positive customer experience.
Piet Klerkx - Groots in Wonen receives a mix of feedback from customers, with a notable 77% expressing positive experiences. Many reviewers highlight the excellent service provided by staff, particularly praising employees like Mark and Jacqueline for their helpfulness and problem-solving abilities.
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Customers appreciate the clear communication regarding delivery and installation timelines, often feeling well-supported throughout their purchases. However, there are significant complaints regarding product quality and delivery issues, with some consumers reporting problems such as incomplete orders and unsatisfactory resolutions. A few customers express frustration with the lack of solutions for issues encountered, particularly concerning furniture assembly.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
1,000
100%
+1.0
● Low
4.3 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.2▲ 1.0
12-month avg
3.8
All-time
4.3
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.4
5
Sep 24
4.5
10
Oct 24
3.4
8
Nov 24
5.0
4
Dec 24
4.3
9
Jan 25
3.2
11
Feb 25
3.9
11
Mar 25
1.6
7
Apr 25
3.8
6
May 25
3.8
13
Jun 25
4.3
6
Jul 25
4.8
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 387 positive reviews
Customer service16%
62 mentions
Website & app1%
2 mentions
“3 jaar geleden voor het eerst Piet Klerkx bezocht voor een nieuwe bank”
On “Customer service” · May 9, 2025
Top complaintsof 101 negative reviews
Customer service44%
44 mentions
“Voor de montage van mijn keuken in maart 2025 heeft Piet Klerkx een partner, MMBouwgroep, ingeschakeld”
On “Customer service” · May 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
Overall rating and review count for this company and similar companies
Goede ervaring. Grote (vitrine)kast gekocht. Alle in's & out's correct en snel kunnen doorspreken. Fijne aanbieding gekregen met goede prijs en service.
Wij troffen wellicht de juiste ervaren verkoper, maar daar moet je altijd 'n beetje
zelf op letten of op aansturen.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fijne winkel in Amersfoort en zeer klantvriendelijk
We zijn in de winkel in Amersfoort geweest bij Roy en zijn 2 keer zeer prettig geholpen. Er werd goed mee gedacht met ons. Na levering was een hocker niet wat we ervan verwacht hadden. We zijn terug gegaan en er was een oplossing mogelijk, dus zeer tevreden.
Na een probleem met de bank wat niet op te lossen was ondanks diversen pogingen hebben we de keuze gehad om een nieuwe bank uit te zoeken. Wat een perfecte service
De afspraken zijn door Piet Klerkx prima nagekomen. De telefonische contacten verliepen uitstekend. Snel en duidelijk.
De afspraken m.b.t enkele servicepunten werden 100 % correct nagekomen.
Een warme douche!
Bij Piet Klerq hulp gevraagd op basis van gratis interieuradvies. Zeer goed geholpen door Marsha. Ze voelde precies aan wat ik wilde. Maakte een moonboard en een 3D inrichting op de computer. Hielp met het uitzoeken van de meubels. Gaf advies. Zeer tevreden tot nu toe.
Prettige winkel waar je alle ruimte krijgt om zelf rond te kijken maar waar de verkoopmedewerkers je wel zien. Niet opdringerig maar direct in de buurt als je vragen hebt.
Zeer vriendelijk en kundig, behulpzaam, alert.
Wederom zijn wij zeer tevreden de deur uit gegaan. Met een mooie aankoop!
Vriendelijke ontvangst en zeer deskundig advies. Verkoper nam echt de tijd voor ons en luisterde goed naar onze wensen. We hebben een keuze kunnen maken uit mooie merken voor een goede prijs.
Piet Klerkx is a leading home furnishing retailer in the Netherlands, celebrated for nearly 100 years of experience in creating inspiring living spaces. The company offers a wide range of products, including furniture for living rooms, dining areas, and bedrooms, as well as kitchens and bathrooms exclusively available in its Waalwijk location. With over 150 trusted brands in its collection, Piet Klerkx provides customers with a diverse selection of high-quality furnishings and home decor options.
Targeting homeowners and interior design enthusiasts, Piet Klerkx emphasizes personalized service, including free interior design consultations. Customers can explore a variety of styles and products, from sofas and chairs to kitchen designs and bathroom solutions. The company operates six retail locations, making it accessible for consumers looking to enhance their living environments with stylish and functional furnishings.