Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
4.6
Excellent
999 reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 61 - 70 of 995 reviews
MK
Took my puppy to have his booster
Took my puppy to have his booster! Ask if they could cut his claws? While waiting I heard a lot of yelping they had cut to deeply with blood everywhere!! Poor boy Made excuses he tried to bite them REALLY he's had them cut a number of times with no problems? They tried to give me back my dog while still bleeding so after telling them this very unprofessional way for a vets they asked for my help OK! I told them put a muzzle on him while holding him wow really! Thankfully my boy is fine now! My advice don't get your dogs nails clipped at vets for pets Sevenoaks they are butchers
Date of experience: July 12, 2025
dp
dot phillips
US
Always the staff go above and beyond
Always the staff go above and beyond
Date of experience: July 12, 2025
AB
The staff are welcoming
The staff are welcoming, helpful and friendly.
Date of experience: July 12, 2025
CM
I do not have a phone with apps and for…
I do not have a phone with apps and for the past year or so I have not received any money off vouchers in the post. I think this is an unfair way to treat customers who do not have this technology. The girl serving me said I should get in touch with you as I spend a lot of money in your store. Thank you.
Date of experience: July 12, 2025
CH
The staff are always helpful and take…
The staff are always helpful and take as much time as you need answering questions and giving advice and options.
Date of experience: July 12, 2025
SW
Mobeen M was very quick to solve the…
Mobeen M was very quick to solve the problem. Please stop using Evri for delivery they either lose the order or take weeks to deliver.
Date of experience: July 12, 2025
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