Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
4.6
Excellent
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 301 - 310 of 995 reviews
yb
Staff always welcoming and greet you at…
Staff always welcoming and greet you at the door...goods are very good quality
Date of experience: July 10, 2025
Mk
did a click and collect and the capsules were delivered next day…
did a click and collect and the product was delivered on time .
Date of experience: July 10, 2025
N
NICKYC
US
Sort out your shipping packaging!
Yesterday I had my first subscribe & save delivery, all 3 packages were damaged the contents of 1 was (cat litter) was split, the contents of another was half missing (cat food) Contacted PAH on their webchat, sent photos so the replace the missing & damaged items… just received my replacements & low & behold the package was damaged/split again… I have now cancelled my subscription it’s not worth the 5% saving when you end up with damaged goods.. My 6 year old nephew could do a better job! Pets At Home a little advice: when sending heavy/bulky items use a more sturdy cardboard box & pack it properly or better still don’t pack them in useless thin cardboard at all!
Date of experience: July 10, 2025
HG
I have recently bought a tropical fish…
I have recently bought a tropical fish tank Your staff were very helpful and informative about which fish I should buy and how to look after them 5 stars
Date of experience: July 10, 2025
CL
Change of dry dog food brand
When I went to buy some dry dog food the brand I usually buy was out of stock. I consulted with a staff member and she directed me to an alternative brand. I bought the alternative brand and my dog is more than happy with the new brand.
Date of experience: July 10, 2025
Ar
The staff at Bridlington store
The staff at Bridlington store, always pleasant and helpful.
Date of experience: July 10, 2025
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