Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
4.6
Excellent
999 reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 291 - 300 of 995 reviews
ew
Emily h quick problem solved
Emily h helped me straight away my dogs are having a reaction to the winalot 40*100g pouches Emily said I can book a return or go to my local store and they can exchange for the one I need very happy and wished my dogs well lovely friendly quick happy 😁
Date of experience: July 10, 2025
SL
Burscough store very helpful & friendly ur store at burscough is always very…
Your store at burscough is always very helpful & informative ,always willing to help & offer good advice & also very friendly staff
Date of experience: July 10, 2025
RF
Quickly response and problem solved
Quickly response and problem solved. 😊
Date of experience: July 10, 2025
a
Staff went out of their way to help
The dog biscuits I wanted was empty, I wanted them as my friends dog can only have these ones. Asked the ladies if these was anything I could get for her, one of the ladies went and brought a box of the biscuits that I wanted and both her and another lady filled a bag of them for me. They were so friendly and helpful.
Date of experience: July 10, 2025
KF
Excellent
Excellent! Issue was dealt with in a few minutes superb service! Thank you
Date of experience: July 10, 2025
SM
Fantastic customer services
Fantastic customer services, really helpful and resolved the issue within minutes.
Date of experience: July 10, 2025
MR
Friendly staff
Friendly, knowledgeable staff. The only criticism I have is that I would rather have a physical Pets at Home card, because the app doesn’t always work when the local phone signal isn’t strong enough.
Date of experience: July 10, 2025
GD
Lovely staff
Staff always helpful and are actually are happy to see you. Let me know of any offers etc
Date of experience: July 10, 2025
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