Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
4.6
Excellent
999 reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 241 - 250 of 995 reviews
MK
Everything as it should be!
Staff always knowledgable and friendly, shop always clean and tidy and well stocked.
Date of experience: July 10, 2025
GK
Not even 1 star you haven’t sent my…Rubbish
Not even 1 star you haven’t sent my order for the third time and you owe me £4,75 I will never shop with you again, flea treatment is important and again you don’t deliver again bying twice your rubbish!
Date of experience: July 10, 2025
lb
Delivery was on time and in good…
Delivery was on time and in good condition
Date of experience: July 10, 2025
IF
A very helpful woman at the counter who…
A very helpful woman at the counter who checked to see if I had any vouchers on my Pets at Home App I find it difficult to see information on my phone and she helped and saved me £4.00! Excellent customer service!
Date of experience: July 10, 2025
OF
Had a chat with Julie L as the courier…
Had a chat with Julie L as the courier had completely destroyed my dog food order. Quick response from Pets at Home as they will reorder for me.
Date of experience: July 10, 2025
JH
Staff lovely and were very helpful and friendly
Staff were very helpful and friendly. Great products for our beloved animals.
Date of experience: July 10, 2025
PL
Damaged Delivery…
Very friendly staff quick and fast for sorting out problem
Date of experience: July 10, 2025
J
JUDI
US
HALTI ANATOMY DOG HARNESS IN GREEN
I BOUGHT A HALTI ANATOMY DOG HARNESS IN GREEN. I CHOSE 'SMALL' FOR MY JACK RUSSELL (6.5 KILOS) IT FITS REALLY NICELY. I PARTICULARLY LIKE THE FACT THAT THERE ARE NO STRAPS UNDERNEATH HIS ARM PITS, SO NO CHAFFING AT ALL. IT IS VERY WELL DESIGNED AND WELL MADE, A LOVELY GREEN COLOUR. SEE MY PHOTOS.
Date of experience: July 10, 2025
MS
I can alwayds find what my cat needs…
I can alwayds find what my cat needs and also wild bird seed always available
Date of experience: July 10, 2025
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