Good selection of products and always…
Good selection of products and always friendly staff in the Washington store
4.6
Excellent
999 reviews
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Review summary
Pets at Home is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
They don’t look after their animals right
Bought a hamster few weeks ago he’s only a few weeks old and he had everything a big cage all the stuff and he’s just died and all they asked for is the receipt. I’m distraught I loved him so much he was the cutest baby ever and now he’s gone and idk what to do ☹️
I think it’s so
I think it’s so fun because you have pet workshops and your animals are so cute I ❤️ animals especially hamsters and other rodents
Because everything is so well set out…
Because everything is so well set out at the Wigan store and the staff are really helpful and pleasant when they see you
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.petsathome.com
All reviews
999 total • Write a review
Showing 181 - 190 of 995 reviews
CH
Helpful staff
Your staff are so helpful, knowledgeable and friendly
Date of experience: July 10, 2025
MA
Julie L was very helpful and polite
Julie L was very helpful and polite. She solved the problem I had, to my complete satisfaction.
Date of experience: July 10, 2025
MJ
Product delivered promptly every month…
Product delivered promptly every month without fail
Date of experience: July 10, 2025
DF
I received a damaged delivery with…
I received a damaged delivery with items missing. I spoke to Rachel F. And she sorted my query out straight away. Very impressed with the response.
Date of experience: July 10, 2025
SG
Great service from James M
Great service from James M, very helpful with my query and was quick to help me. Excellent service.
Date of experience: July 10, 2025
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