Good service
Good service - I like the automatic feature.
Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more
Good service - I like the automatic feature.
Shower head w filter arrived quickly. It was a simple install so far I'm happy with it
They sold me a non-salt water softener only to learn later that’s not technically accurate. After six months of dish and hair film and having up sold me on this “better model” and having also bought a purifier and UV system, the best they could do was sell me the correct unit at a discount and tell me to sell the original unit on EBay. So now I’m also paying for a second installation. Don’t buy from Pelican!!
Excellent. I recommend this company to anyone.
Pelican beats any other water system. I know have water I can drink from the faucet... Was a bit concerned about the original cost. BUT what I have gained hasn't be achieved with any of my past attempts with other water systems. PELICAN is worth the initial expense.
Got the system in one day. I installed it and it works great.
Great Water System. We love it and works great. Sales advisor and installers were professional and prompt. Note: Not happy with the tanks being put in the soil. Sales advisor sold me on the fact that they would put down pavers and or blocks to set the tanks on. My wife wants me to move it or take it out. This is an ugly install and will have to try to hide it.
The sales representative over the phone spoke to me with experience, knowledge and willingness to explain in detail everything about the different systems. The water system I ordered came in the mail within three days. I was perfectly happy and would purchase from Pelican Water Systems again.
Customer service is always 5 star! The instructions could be printed a little larger with arrows labeling all the parts mentioned in the text.
Quality and service
Fast, Friendly and precise. Would buy again and recommend to friends.
Pelican Water has helped my skin get better. After 4 years and seeing all kinds of doctors we decided to try Pelican water shower filter. We have a brand new softening system but I felt we needed something more in our shower. My skin is finally healing!!!
I have had my Pelican water system for one year now and I have been very pleased with it and the service. When it was nearly time to change the light unit, it came in the mail in plenty of time. And my nephew easily installed it. I love that I don't have to use fabric softener or dryer sheets anymore.
Excellent customer service - a real person answers the phone and assists you as though you really matter to them.
We ordered the whole house (PSE1800-PUV-7) filter/salt system with the UV kit as we have well water. The product arrived timely and in great shape. We also ordered the install kit which simplified the installation greatly. I did have to go to Home Depot for a few PVC connectors, but this was expected. Once installed the system has performed exceptionally well with no loss of water pressure. Installation is straight forward. Any DIY can install. Would definitely recommend.
Just installed the unit. seems to be working ok. will know in a few weeks. the concept is very good. will give a detailed opinion in a month or so. the service from Pelican was top rate and very professional.
All that I was told was verified to be true. I tried the Salt Free system on their 90 day guarantee; was not satisfied with the hardness and they replaced it hassle free with the salt based system. I have tested the water and it is perfect. FRank, Kyle and all the others are high integrity people
They do not sell the softner media for scale and mag. Hard water You can buy the tank with the media but if you want to replace the media after time THEY WONT SELL IT TO YOU? kind of crazy!!!
Super easy to install & follow tutorials online - highly recommend!
Easy ordering and fast shipping!
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