Pelican Water

4.494 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.494 out of 5 stars
Great
5 out of 5 stars
762
4 out of 5 stars
104
3 out of 5 stars
50
2 out of 5 stars
34
1 out of 5 stars
50
1,000 reviews in total

Review summary

Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Warning! its a time bomb!

Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Iron residue still bleeding through Not Happy!!!!!

On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We are happy customers

We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more

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0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

Reverse Osmosis

Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more

0
0
🔥 High engagement

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Filter by rating:
Gail F Hughes
Gail F Hughes
1 reviews
almost 8 years ago
5 out of 5 stars

Good service

Good service - I like the automatic feature.

Helpful?
almost 8 years ago
5 out of 5 stars

Shower head w filter arrived quickly

Shower head w filter arrived quickly. It was a simple install so far I'm happy with it

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Mark Leenay
Mark Leenay
1 reviews
almost 8 years ago
1 out of 5 stars

Don’t back their product

They sold me a non-salt water softener only to learn later that’s not technically accurate. After six months of dish and hair film and having up sold me on this “better model” and having also bought a purifier and UV system, the best they could do was sell me the correct unit at a discount and tell me to sell the original unit on EBay. So now I’m also paying for a second installation. Don’t buy from Pelican!!

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Attila Revesz
Attila Revesz
1 reviews
almost 8 years ago
5 out of 5 stars

Excellent

Excellent. I recommend this company to anyone.

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Debra Funari
Debra Funari
1 reviews
almost 8 years ago
5 out of 5 stars

Pelican beats any other water system

Pelican beats any other water system. I know have water I can drink from the faucet... Was a bit concerned about the original cost. BUT what I have gained hasn't be achieved with any of my past attempts with other water systems. PELICAN is worth the initial expense.

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Alan Schrager
Alan Schrager
1 reviews
almost 8 years ago
5 out of 5 stars

Got the system in one day

Got the system in one day. I installed it and it works great.

Helpful?
almost 8 years ago
5 out of 5 stars

Great Water System.

Great Water System. We love it and works great. Sales advisor and installers were professional and prompt. Note: Not happy with the tanks being put in the soil. Sales advisor sold me on the fact that they would put down pavers and or blocks to set the tanks on. My wife wants me to move it or take it out. This is an ugly install and will have to try to hide it.

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Debbie Albeck
Debbie Albeck
1 reviews
almost 8 years ago
5 out of 5 stars

Couldn’t be happier

The sales representative over the phone spoke to me with experience, knowledge and willingness to explain in detail everything about the different systems. The water system I ordered came in the mail within three days. I was perfectly happy and would purchase from Pelican Water Systems again.

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George Young
George Young
1 reviews
almost 8 years ago
5 out of 5 stars

Customer service is always 5 star

Customer service is always 5 star! The instructions could be printed a little larger with arrows labeling all the parts mentioned in the text.

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Jose Lasanta
Jose Lasanta
1 reviews
almost 8 years ago
5 out of 5 stars

Quality and service

Quality and service

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Wolfgang P
Wolfgang P
1 reviews
almost 8 years ago
5 out of 5 stars

Fast & friendly

Fast, Friendly and precise. Would buy again and recommend to friends.

Helpful?
almost 8 years ago
5 out of 5 stars

Pelican Water has helped my skin get better.

Pelican Water has helped my skin get better. After 4 years and seeing all kinds of doctors we decided to try Pelican water shower filter. We have a brand new softening system but I felt we needed something more in our shower. My skin is finally healing!!!

Helpful?
almost 8 years ago
4 out of 5 stars

I have had my Pelican water system for …

I have had my Pelican water system for one year now and I have been very pleased with it and the service. When it was nearly time to change the light unit, it came in the mail in plenty of time. And my nephew easily installed it. I love that I don't have to use fabric softener or dryer sheets anymore.

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almost 8 years ago
5 out of 5 stars

Excellent customer service

Excellent customer service - a real person answers the phone and assists you as though you really matter to them.

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almost 8 years ago
5 out of 5 stars

We ordered the whole house …

We ordered the whole house (PSE1800-PUV-7) filter/salt system with the UV kit as we have well water. The product arrived timely and in great shape. We also ordered the install kit which simplified the installation greatly. I did have to go to Home Depot for a few PVC connectors, but this was expected. Once installed the system has performed exceptionally well with no loss of water pressure. Installation is straight forward. Any DIY can install. Would definitely recommend.

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almost 8 years ago
5 out of 5 stars

Just installed the unit

Just installed the unit. seems to be working ok. will know in a few weeks. the concept is very good. will give a detailed opinion in a month or so. the service from Pelican was top rate and very professional.

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almost 8 years ago
5 out of 5 stars

All that I was told was verified to be …

All that I was told was verified to be true. I tried the Salt Free system on their 90 day guarantee; was not satisfied with the hardness and they replaced it hassle free with the salt based system. I have tested the water and it is perfect. FRank, Kyle and all the others are high integrity people

Helpful?
almost 8 years ago
3 out of 5 stars

They do not sell the softner media for …

They do not sell the softner media for scale and mag. Hard water You can buy the tank with the media but if you want to replace the media after time THEY WONT SELL IT TO YOU? kind of crazy!!!

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DF
DF
1 reviews
almost 8 years ago
5 out of 5 stars

Super easy to install & follow …

Super easy to install & follow tutorials online - highly recommend!

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KARNIT ARICHA
KARNIT ARICHA
1 reviews
almost 8 years ago
5 out of 5 stars

Happy

Easy ordering and fast shipping!

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