Pelican Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer se...Read more
On May 20, 2020, we bought the Pelican Pro 6-Stage R/o plus Pelican WFS Iron/Chlorination system, according to the contr...Read more
We have the whole house water system for about 5 years now and water is heaven. we turn it off every 3 months to flush e...Read more
Bought two different systems. One whole house carbon filter, which seems to work well. Noticeable reduction in chlorin...Read more
Sales rep, Mr. Griffin, totally professional. Could answer any question. Technical installation team performed job flawlessly. No leaks. No loose screws. Explained entire process in great detail.
Helpful and affordable, thank you!
Not in love with the 5 year life-span, thought it would be much longer, website is difficult to navigate
Pelican Water Systems are all about helping you solve water problems in your particular area. They help you to understand what it takes to install their systems. I contacted a plumber for an estimate to install my whole house water system, he wanted $1700. With the help of Pelican, I installed the system myself for less then $20 for PVC pipes and glue. They are all about customer service. They are more interested in customer service than making that last dollar. I love Pelican Water Systems.
Your company is the best. We love your product and customer service. 10 stars!!
Easy to install. Works as advertised.
Great company and products.
If I knew that my glassware would be nice as clear as my salt water soften Imwould not have purchased this product. Everything has a film, disgusting. I hate it. Called and nothing they have will improve this!!!
My experience with Pelican was outstanding. Everyone was helpful in every way and I am so glad I had this system installed. I would recommend this company...
very easy to install for home owners. I could tell a difference in the water early on, was doing canning and no longer had a white film on my jars after hot water bath. Water was clear no after taste my coffee tastes better I believe.
Great customer service. I bought the whole house water filter and salt free water softener. My wife noticed an immediate difference in the shower. Her head isn't itchy anymore after getting out of the shower. The water tastes great too - whether it's shower water, faucet water, or even toilet water - hey it's all filtered :).
I've had my PC 600 system now for over 10 years and I'm completely satisfied with it
Great service and fast shipping.
The good news is the system works. Through testing we learned we had bacteria in our water, but after installing the system, our water was clean. We have the sediment filter, carbon filter, and UV light. I also found the customer service to be excellent. The reason I rated so low was because of the carbon filter. I ended up bypassing this filter because it was too tricky to make work. First, the controls are not at all intuitive (arrows do not point to the way the water flows). The carbon bag is far too easy to clog the tank even if you try and follow the instructions for how to get it started. And after it seemed to be working, it would clog again. Our well is only rated at 4 GPM, which works perfectly for our house, except when we have the carbon filter engaged. I think for the price of the product and price of ongoing maintenance, that we overpaid for a carbon filter that is too much of a trial and error system and ultimately in our case doesn’t work. Of course, you can’t tell from the arrows on the valves where the water is flowing, but since we have water in the house, then I’m sure we are bypassing the carbon filter. And while it was my decision to add the carbon filter, it really wasn’t necessary for where we live. So ultimately a waste of money and time. I want to give them 5 stars, but can’t. I would still buy the system, but I would have liked a better understanding first of what I would be dealing with, and I would have better researched exactly what I needed.
Excellent presentation from the salesman(Joe)to the installers, James and Rocky).Our water tastes delicious and we feel the difference in the softness quality. The installers were professional and very informative with us. They did a great job!
I really like this system. Water tastes great, has a high flow rate and the tank refills relatively quickly. I called customer service during installation and they were fantastic.
Hello, bought filtration no salt water softener and now R.O under sink system. So far so good. Thank you. Yours Truly, John Lehner
Excellent customer service! I received a UV filter with a defect and they replaced the part no questions asked and expedited the shipping.
They gave me great service and advice when an much older system failed as past it's replacement life. I highly recommend their products.
From ordering the under-the-counter RO system, to delivery and installation, Pelican Water Systems provided great service with answering installation questions and hands on service when we encountered an unexpected problem. (our own doing...) Our water now tastes great, and I am confident it is pure-plus I no longer need to waste time buying bottled water! Definitely a win for us!!
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