PC Specialist Ltd operates as a manufacturer of custom-built computers and laptops, catering to a diverse range of customer needs. The company specializes in creating high-performance desktop PCs, gaming laptops, and professional workstations, allowing customers to tailor their devices using an advanced configurator. This feature enables users to select specific components, ensuring that each build meets their unique requirements, whether for gaming, video editing, or everyday office tasks. Targeting both individual consumers and businesses, PC Specialist Ltd focuses on delivering quality electronics technology solutions in the United Kingdom. Their offerings include Intel and AMD-based systems, with options for overclocked models and liquid cooling setups. By providing customizable computing options, the company aims to satisfy the demands of tech-savvy users seeking personalized performance in their computing devices.
PC Specialist Ltd receives high praise for its excellent build quality, reliable service, and effective communication throughout the ordering process. Many reviewers highlight the ease of customizing PCs to their exact specifications, with several noting the great support from the sales team and tech support.
Customers appreciate timely updates and the overall performance of their devices, often expressing satisfaction with their purchases. However, some negative feedback points to issues such as missing parts in deliveries and discrepancies in component specifications, like slower RAM than advertised. While the majority of experiences are positive, these complaints indicate room for improvement in quality control and customer support. Overall, PC Specialist Ltd is viewed favorably by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“From ordering to delivery, I was kept informed of the progress of my build and even got photos of it when it was buil...”
“Great way to treat a first time customer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.1 out of 5 (good) | 3.1 out of 5 (fair) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: PC Specialist Ltd is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.1).
60 reviews of PC Specialist Ltd. Filter by what matters to you.
I have ordered three laptops and have just ordered my first Gaming PC from them. I will continue to use PC Specialist UK on into the future when - if - I need to upgrade. I've used their Tech Support chat once which lasted for nearly 1H40M and the guy got me sorted out. Can't speak highly enough of this company. Simply the Best!
Great advice from the sales team, going through my requirements and finding a solution.
Great team to work with to custom build our PCs for our school.
What an amazing company! I could build my PC to my exact specifications. From ordering to delivery, I was kept informed of the progress of my build and even got photos of it when it was built before going through the testing stage. I now have a truly amazing PC that has exceeded my expectations! Thank you so much PCSpecialist!
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Great experience overall! The website was easy to use and the PC I received is excellent — really happy with the build quality and performance. There were a few days with no updates or communication during the build, which was a little frustrating, but once it was dispatched it arrived very quickly. Would recommend PC Specialist!
I shopped around a lot, and got quotes from multiple other PC builders, and PC Specialist offered the best components, at the best price by far. Throughout the whole process I was kept fully informed by the website, at every step of the way, putting my mind at ease after spending so much money. The PC itself runs wonderfully, I'm playing high end games at high settings without issue, and the build quality inside is so clean and tidy. I genuinely couldn't be happier with my decision to go with buying from PC Specialist, and I will be going straight back to them in the future when I'm due an upgrade.
Impeccable support, gave me attention throughout the process and always sending updates of the state of the PC, with 360° images and guides on how to proceed. The computer arrived impeccably (I live in Portugal, so he traveled a lot). Without much to add beyond everything very fantastic, I am loving my new machine.
We recently ordered a custom desktop PC from PC Specialist for our company, and the entire experience was smooth and professional from start to finish. Before placing the order, we contacted their team to clarify a few details related to our company registration. Their response was prompt, clear, and helpful—ensuring we had all the necessary information to proceed confidently. The ordering process was straightforward, and the PC arrived within the expected timeframe, exactly as specified. The build quality and performance have met our expectations, and it’s been running reliably since day one. We appreciate the excellent customer support and the attention to detail throughout the process. Highly recommended for both personal and business needs.
This is the second computer I have ordered from PC Specialist, always great service, transparent process that can be viewed through every aspect of the build, always available on the phone or email, my 1st computer bought over 10 years ago, had a lot of problems to start with, but the warranty and service commitments from the company are first rate, that’s why I bought another PC from this company, peace of mind is a big selling point. Definitely recommend
I have recently ordered both a PC & laptop from PC Specialist recently and both were delivered before expected and everything works brilliantly, as ordered. I will certainly be using them again in the future.
Was kept in the loop from start to finish. Knew how far along the production process the PC was an was never left in the dark. Arrived exactly how I ordered it and am very pleased with the result.
Very happy with my Vortex Ultimate build! Looks great and awesome performance. No problems setting it up.
Spot on as always.
So far so good. Built as ordered, delivered within promised timeframe (kudos to UPS ... and PCS for not cheesing with cheap delivery services).
The page for assembling my own specification worked well, and the recommendations for what would and wouldn't work when progressing to ordering seemed sensible. Couldn't ask for more.
PC Specialist Ltd operates as a manufacturer of custom-built computers and laptops, catering to a diverse range of customer needs. The company specializes in creating high-performance desktop PCs, gaming laptops, and professional workstations, allowing customers to tailor their devices using an advanced configurator. This feature enables users to select specific components, ensuring that each build meets their unique requirements, whether for gaming, video editing, or everyday office tasks. Targeting both individual consumers and businesses, PC Specialist Ltd focuses on delivering quality electronics technology solutions in the United Kingdom. Their offerings include Intel and AMD-based systems, with options for overclocked models and liquid cooling setups. By providing customizable computing options, the company aims to satisfy the demands of tech-savvy users seeking personalized performance in their computing devices.
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