Grateful for the Excellence!
Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!
4.2
Great
1,000 reviews
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Review summary
PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
"From Frustration to Satisfaction – Thanks to Maria & Mia"
I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.
Lovely conveyancing experience. Donna is a star!
First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.
Eleanor and Alana were both great
Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!
Company details
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Contact info
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Website
www.pcslegal.co.uk
All reviews
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Showing 921 - 930 of 996 reviews
DC
Jasmine Fisher provided an outstanding…
Jasmine Fisher provided an outstanding customer service. Her attention to detail, professional expertise and advice are above and beyond. I am very grateful for the professional attitude provided by Jasmine. Thank you very much for everything Jasmine.
Date of experience: April 24, 2024
Ma
Auction Property
I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner. I want to thank you for all of your efforts during the process and for answering all our questions. You all were thorough, fair and transparent in dealing with my Auction Property case. Your group have had a quick turn around for us and we extremely happy with the end result, could not have asked for more. (George's Family)
Date of experience: April 23, 2024
AB
I recently used the services of PCS…
I recently used the services of PCS Legal for my house purchase, and I couldn't be more pleased with the experience. From start to finish, the process was smooth and efficient, thanks to the outstanding work of Julia Fuioaga. Her expertise and attention to detail ensured that every aspect of the transaction was handled with precision and care. Julia's professionalism and responsiveness made communication a breeze, and I felt supported and informed at every step of the way. I highly recommend PCS Legal particularly for their exceptional service and the expertise of Julia who is a credit to the company. A truly seamless experience from beginning to end! I would also like to add, the house purchase was finalised on my birthday, and later in the day, Julia called me upon realising, post-completion, to extend her birthday wishes. Her thoughtful gesture, though unnecessary, reflects her exceptional character as she insisted on doing so.
Date of experience: April 23, 2024
sk
sam king
US
We had a fantastic experience
We had a fantastic experience with using Molly Hiron for our sale and new build purchase! From start to finish, Molly was professional and attentive. The communication was excellent, keeping me informed every step of the process. I couldn’t recommend Molly enough, it’s thanks to her that we completed both sale & purchase within just 8 weeks!
Date of experience: April 23, 2024
MD
Not responding to chasers
Not responding to chasers. Holding up sale and not being reliable. AVOID
Date of experience: April 23, 2024
CM
C Morah
US
PCS Legal delivered outstanding service…
PCS Legal delivered outstanding service throughout our mortgage process with great expertise, professionalism, and unwavering support. One of the key things about PCS Legal was the great level of attention to detail and thorough explanation of the process which immediately put our minds at ease. Macey, Jasmine & Buckie were well knowledgeable about the mortgage process and were always on hand to respond to my questions. PCS Legal's proactive approach and clear communication were exemplary. They kept us informed every step of the way and ensured that all necessary documentation was handled efficiently and accurately.
Date of experience: April 22, 2024
JM
Adam and the team did it again!
Adam and the team did it again! Great communication and clear helpful advice enroute to completion. Thank you.
Date of experience: April 22, 2024
RB
Rob B
US
We would highly recommend PCS Legal…
We would highly recommend PCS Legal when buying and/or selling your property. They really do deliver on their commitment to ensure a fast and efficient service at a very high standard. In particular we would like to thank Emma, Donna & Michelle for their support to us through the legal process. Nothing was too much trouble and their dedication to progress us to completion was second to none. Thank you Team Miles.
Date of experience: April 17, 2024
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