Grateful for the Excellence!
Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!
4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
"From Frustration to Satisfaction – Thanks to Maria & Mia"
I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.
Lovely conveyancing experience. Donna is a star!
First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.
Eleanor and Alana were both great
Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.pcslegal.co.uk
All reviews
1,000 total • Write a review
Showing 881 - 890 of 996 reviews
JO
Excellent work
Ronnie Baldwin from PCS Legal has done a superb job and has worked diligently throughout whilst maintaining a professional and courteous attitude. Cannot thank him enough in how he has conducted himself on my move to Devon.
Date of experience: May 15, 2024
C
Customer
US
Efficient service and clear charges
I found the service very efficient and thorough. They answered questions succinctly and their charges were clear without any unexpected additions. Sometimes a little chasing was needed thus not a full 5-star rating however I would recommend PCS and I would use them again.
Date of experience: May 15, 2024
KO
Brilliant team
Our experience with Jasmine at PCS was excellent. She always kept us updated and super helpful throughout the whole process. Thanks Jasmine and team for going over and beyond to ensure we completed in time. Couldn't be happier with the outcome.
Date of experience: May 14, 2024
SB
Simple and relatively quick…
Simple and relatively quick conveyancing service.
Date of experience: May 14, 2024
TF
So pleased with how everything has been…
So pleased with how everything has been dealt with in my case, had no problem on with my solicitor at all and i highly recommend to anyone!, Leah has been great in keeping me up to date with everything, always kept im contact regularly with all information needed! 5 star rating from me!
Date of experience: May 13, 2024
AW
Remortgage of my buy to let property
Charlotte was so efficient and pro active in dealing with my re mortgage. A credit to the company pcs legal
Date of experience: May 13, 2024
LG
Excellent
Just wanted to say thank you to PCS Legal and especially Leah. She could not have been more attentive to ensure the smooth sale and purchase of our dream home. From first contact to exchange, everything was seamless. Quick to answer calls and emails. If we hadn’t purchased our forever home would definitely use again! Thanks again.
Date of experience: May 10, 2024
CS
PCS Legal
PCS Legal, specifically Amy Steff and Donna Thorpe, have been absolutely brilliant throughout the purchase of my home. The clarity and efficiency of the communication was outstanding. This was the first time I purchased property in the UK, hence each step was new to me. It was through their efforts that we completed on the exact day requested 10 weeks in advance. High high recommend.
Date of experience: May 10, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.