Review summary

PCS LEGAL receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

M
Grateful for the Excellence!

Thank you so much for everything Daman Singh and Team! You made the process easy, convenient, fast, and reliable! We are super happy!

"From Frustration to Satisfaction – Thanks to Maria & Mia"

I initially had a frustrating experience with PCS Legal. Communication was very slow, and I had to chase them weekly for updates. Despite promises of call-backs, none ever came, and their online portal was never updated, which added to the stress. I eventually raised a complaint with their client services team, but the response was disappointing—they claimed I had been contact within 72 hours, which was only true because I kept calling them myself. However, things took a turn for the better thanks to Maria Enright and Mia Raj. They were absolutely brilliant and helped push my sale through, even while dealing with a difficult solicitor on the buyer’s side. They were responsive, proactive, and kept me informed every week via email. Their professionalism and dedication made a huge difference. Because of their efforts, I’ve increased my rating from a 1 to a solid 4 stars. If PCS Legal can improve their overall communication and consistency, they have the potential to be truly excellent. I would highly recommend Maria and Mia for anyone going through a property transaction.

Lovely conveyancing experience. Donna is a star!

First of all I would like to thank Donna for always being so helpful and thorough. She fought our corner and fast tracked everything so we can finish the process in time. It has been a lengthy conveyancing process but in the end it was all worth it. Solicitors have been professional and always easy to reach by phone. My only recommendation would be to have less people dealing with one case so e-mails don’t get missed ( 2 max 3 people). Would highly recommend.

A
Eleanor and Alana were both great

Eleanor and Alana were both great! Amazing communication and very greatful for all the hard work over the last 9 months(length of time was sellers solicitors not PCS) thank you both so much!!!

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 891 - 900 of 996 reviews
LA
4 out of 5 stars

Good overall service

Good communication, prompt response to phone calls and emails, reasonable price for service offered. Would recommend.

Date of experience: May 9, 2024

c
5 out of 5 stars

Very personable

Very personable, friendly and easy to chat with. Answered any questions or queries promptly and with empathy, especially as we were selling our recently passed relatives home.

Date of experience: May 9, 2024

SB
5 out of 5 stars

Excellent professional service…

Excellent professional service provided, Charlotte has been fantastic and dealt with any queries I had fast, kept me up to date with everything, nothing was a bother for her, would definitely recommend PCS legal and would use again , thank you again.

Date of experience: May 8, 2024

JM
5 out of 5 stars

Paige and the team did a great job and…

Paige and the team did a great job and were very responsive to all our queries throughout our house purchase. We are thankful we went along with PCS Legal and will use their services in the future.

Date of experience: May 8, 2024

c
5 out of 5 stars

I would like to thank Leanne and the…

I would like to thank Leanne and the entire team at PCS legal Practice for their help and assistance during my property purchase last week. The team was proactive, responsive, and always had time to answer any questions I had.

Date of experience: May 8, 2024

M
5 out of 5 stars

Gemma was absolutely phenomenal and…

Gemma was absolutely phenomenal and made all super smooth. She is amazingly professional and easy to work with at every stage. If you want to take the hassle and cost out of the equation go with PCS legal and go with Gemma.

Date of experience: May 7, 2024

c
5 out of 5 stars

Clear communication

Clear communication, timely responses, great service all round. Leah was very knowledgeable and ensured no silly mistakes during my purchase, she was quick to respond and always ready to chase the other party. Would definitley recommend.

Date of experience: May 7, 2024

c
5 out of 5 stars

My experience with PCS Legal was smooth…

My experience with PCS Legal was smooth for Weston Homes in Maidstone as they completed the purchase in the desired time.

Date of experience: May 6, 2024

KJ
5 out of 5 stars

Efficient company

Would use this company again as Paige was efficient at all times. Kept me updated regularly and answered any queries I had promptly. The process was made easy for me.

Date of experience: May 5, 2024

PH
5 out of 5 stars

Very impressed!

Very impressed from start to finish. Happy to recommend

Date of experience: May 5, 2024

Previous1•••899091•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.