Review summary

ParcelABC - courier service has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Fast delivery and nice prices

Fast delivery and nice prices

J
Highly recommend service

Highly recommend service. I received package on time 😊

fast delivery and great customer…

fast delivery and great customer support 😃

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All reviews

1,000 total • Write a review

Showing 971 - 980 of 996 reviews
MN
4 out of 5 stars

No visibility on payment, missing system notifications

There was a bump initially as a confirmation was required several times for the parcel. Higher price was requested by chat even though the calculator was giving a lower price that I paid, this was frustrating. The review is 4 stars because of the above and there is no system email when a payment is made. Which is frustrating as well. The customer service is helpful a lot, I spoke with Michal and he is 6 stars, not 5. However visibility on communication and notification services from the system must be updated.

Date of experience: June 25, 2023

BA
5 out of 5 stars

Very good service and well priced!

Easy to use and price is great! Really recommend, had a great experience.

Date of experience: June 23, 2023

MG
5 out of 5 stars

Todo perfecto y rápido

Todo perfecto y rápido. El envío fue de España a Alemania

Date of experience: June 23, 2023

GK
1 out of 5 stars

Do not use Parcel ABC

Do not use this service, they promised delivery within 3-5 days, almost 2 weeks later and the envelope is still in transit.

Date of experience: June 22, 2023

MB
5 out of 5 stars

Thank you very much for the good…

Thank you very much for the good service!

Date of experience: June 21, 2023

d
1 out of 5 stars

Rip off

Rip off, they have you go through a quotation process, have 3 pages of terms and conditions and then when they come up with requirements which you find out after the order, requirements that make the service unworkable (EORI not required by UK Customs for personal shipping) and you wish to cancel, they charge you 25% of the shipping fee for "administration" purposes, having actually done nothing other than online systemised order processing). This is on page three clause 13 of their T&C's. BEWARE OF THE HIDDEN REQUIREMENTS AND THE EXTENSIVE TERMS AND CONDITIONS! Only redeeming element of the service are their customer service, who are as helpful and responsive as they are able to be ( tell you after the fact things you have to do).

Date of experience: June 21, 2023

PB
5 out of 5 stars

Good value Worldwide delivery service

Good value Worldwide delivery service. Easy to book, reliable accurate online tracking.

Date of experience: June 21, 2023

LJ
5 out of 5 stars

Recogida a tiempo y entrega rápida

Recogida a tiempo y entrega rápida

Date of experience: June 21, 2023

D
5 out of 5 stars

Servicio eficiente a un precio muy…

Servicio eficiente a un precio muy competitivo. Entrega a tiempo y sin problemas.

Date of experience: June 21, 2023

M
5 out of 5 stars

Quick delivery

Parcel picked up and delivered without a fuss and all done withing three days from Spain to Italy.

Date of experience: June 17, 2023

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