PA
ParcelABC - courier service
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No visibility on payment, missing system notifications
There was a bump initially as a confirmation was required several times for the parcel. Higher price was requested by chat even though the calculator was giving a lower price that I paid, this was frustrating. The review is 4 stars because of the above and there is no system email when a payment is made. Which is frustrating as well. The customer service is helpful a lot, I spoke with Michal and he is 6 stars, not 5. However visibility on communication and notification services from the system must be updated.