Review summary

ParcelABC - courier service has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Fast delivery and nice prices

Fast delivery and nice prices

J
Highly recommend service

Highly recommend service. I received package on time 😊

fast delivery and great customer…

fast delivery and great customer support 😃

Company details

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All reviews

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Showing 911 - 920 of 996 reviews
BD
5 out of 5 stars

Fast and reliable customer service.

Fast and reliable customer service. Thanks to Michał for support and greetings to whole team.

Date of experience: August 21, 2023

S
5 out of 5 stars

I want to give my best possible words…

I want to give my best possible words and recommendations for ParcelABC and Michal who is simply excellent with his dealings with customers (I have been their customer for years). 5 stars for our long-term successful relationship!

Date of experience: August 21, 2023

IS
1 out of 5 stars

Not sure what have changed in the last…

Not sure what have changed in the last few years, used this service before and had no problems. This time around I made a request for my parcel to be picked-up on 1st August. It is still not picked up on 18th of August :))))))))) I waited all day at home on the 1st and they had an audacity of telling me no one was present. At the given time there's no one at home before 3:00PM and I specifically emphasised it few times, they keep re-scheduling the courier before 3:00pm and not simply sending a notification for me asking to re-schedule :))))) amazing service, 10/10 would not recommend. I am not even mad at this point, just amazed by how nobody gives a f*c* :D Update: They were very fast to offer a refund I asked for, but none of my other solutions that I tried to find were addressed(for exaple bringing the parcel by ourselves to the courier instead of waiting for it to be collected. The customer support wasn't ellaborating on any other things I asked :) ).

Date of experience: August 18, 2023

MM
5 out of 5 stars

Fantastic company

Fantastic company! I left some items in a hotel in Seville, they collected them and delivered them to my home on the Costa Blanca within 3 days! Great communication, great service and great price. Highly recommended

Date of experience: August 17, 2023

VS
5 out of 5 stars

Fast and reliable delivery

Fast and reliable delivery! Service worked even in the area where other worldwide delivery services were not possible to be ordered.

Date of experience: August 17, 2023

N
1 out of 5 stars

UNRELIABLE!!!

My first time using it and probably the last. I have been home for 2 days waiting for my box to be picked up and NOTHING, I have called their UK number and it appears as if it didn’t exist. I have contacted their customer service and everyday they confirm it will be picked up but it DOES NOT! I need the items urgently and I want a honest answer about when the box will be picked up!

Date of experience: August 17, 2023

MM
5 out of 5 stars

Quick and smooth way to send your parcel.

I had a really great experience, twice. Everything went very smooth and on time. You send and receive the parcels without leaving home, love the fact that they pick it up at your place.

Date of experience: August 16, 2023

JL
3 out of 5 stars

El objetivo se cumplió, pero...

El objetivo se cumplió... llegó el paquete. Que no llegó en el tiempo que se estipulaba, y la información de seguimiento estaba desactualizada. Nunca pude seguir el paquete en tiempo real.

Date of experience: August 11, 2023

L

LDA

US

5 out of 5 stars

Thanks a lot!!!

Special thanks to Michat (don't know the surname sadly) for the help and support during this process. It was an out of Europe transfer which had clearance process with lots of rules (so, too many emails and interaction with customs). I really appreciate personal efforts s/he has put in!

Date of experience: August 10, 2023

AA
5 out of 5 stars

Recommendation

Hi At first, the parcel was lost, a month later i sent an email to ABC then the staff members were very helpful and quickly replied to my emails and everything was sorted ! I recommend ABC to all who want the parcel safely delivered. Regards

Date of experience: August 10, 2023

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