Brilliant service from Andreia Silva
Brilliant service from Andreia Silva
4.9
Excellent
1,000 reviews
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Review summary
Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
We came across paramount cruise by…
We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.
Very helpful and great price
First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.
First class service
They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.
Company details
Information provided by various external sources
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Contact info
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Website
www.paramountcruises.com
All reviews
1,000 total • Write a review
Showing 131 - 140 of 996 reviews
mk
The service agent was very knowledgeable with the cruise itinerary. She is very patient and courteous and demonstrated a willingness to help at all times until a suitable cruise was established.
The service agents are very knowledgeable and have a clear insight of the cruise service provisions. As a sole traveller, I am very impressed with the enhanced planned itinerary integrated with transfers (from the Airport to the Hotel and from the hotel to the port) makes the whole package an attractive and more convenient cruise to look forward to.
Date of experience: February 27, 2025
LD
Very helpful and easy
Very helpful and easy. My consultant was fabulous
Date of experience: February 26, 2025
KM
Tina
Tina was extremely helpful and efficient answering all my questions to help me book the cruise . I will definitely book with her again
Date of experience: February 24, 2025
JT
Just back from an Asian adventure
Just back from a Paramount Cruise to Asia that included a 7 day tour of Cambodia. The whole experience from the initial planning stage to the returning home was extremely positive. Robin ( Paramount ) and Queenie ( Metta ) were both very proactive, friendly and at times very patient ! - The Cambodia tour was amazing , thanks to Metta Voyage ( especially our guide Nak ) and a brilliant addition to the cruise itinerary - Would defiantly recommend Paramount / Metta and more than happy to use them both again.
Date of experience: February 22, 2025
MM
Helpful staff
Robin was very helpful and knowledgeable with booking our cruise last minute
Date of experience: February 17, 2025
AR
Our go to company when booking a cruise
Very friendly, helpful and responsive. Best deals - great value for money.
Date of experience: February 17, 2025
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