Review summary

Paramount Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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Brilliant service from Andreia Silva

Brilliant service from Andreia Silva

AH
We came across paramount cruise by…

We came across paramount cruise by accident whilst looking for MSC. We were greeted by a lovely lady called Andreia, she was so very kind and so very helpful. We have now since booked three separate cruises through her. Nothing was to much trouble and Andreia was available to help via watts app which made the whole booking and communicating extremely easy and quick. Thank you for your help, we look forward to booking more cruises via you.

Very helpful and great price

First time using this company, really pleased with the service and efficiency so far, and got a good price too,.will use again for sure.

First class service

They always make me feel like I am there only customer, they respond quickly to my questions and are always as helpful as they can possibly be.

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All reviews

1,000 total • Write a review

Showing 121 - 130 of 996 reviews
DC
5 out of 5 stars

Musical cities tour

Easy to book and very helpful staff ,both in the booking stage and on the actual holiday,big thumbs up to Leah ,Marco ,Patrick and Jess who looked after us very well on the trip ! Another to do box ticked !!

Date of experience: March 7, 2025

PB
5 out of 5 stars

Excellent US music city tour and…

Excellent US music city tour and cruise. Brilliant service from start to finish from every member of the Paramount team. All hotels were high standard in great locations. First NCL cruise was excellent. I would definitely recommend Paramount cruises

Date of experience: March 7, 2025

J

Jon

US

5 out of 5 stars

Paramount highly recommended

Having compared prices with other agents and with the cruise company websites, Paramount are very competitive. Tina in particular has been great, very professional, helpful and responsive.

Date of experience: March 5, 2025

PL
5 out of 5 stars

Responsive

Responsive, knowledgeable and helpful staff. Thank you

Date of experience: March 4, 2025

SE
5 out of 5 stars

Really helpful, professional cruise advisors

Excellent service from the cruise advisors. I made a general enquiry for five of us, three adults in one cabin and two in the other for the cruise and F1 race. Within half an hour had a package made up by Mikey for everything I had asked for which unfortunately I wasn't able to book yet as one of our party had to get clearance from work, so had a nail biting weekend waiting. Luckily contacted Mikey Monday, who was unavailable in the morning, but had a call from Tina who helped out until Mikey got in work and secured our booking not without a couple of problems first. Thanks to both Mikey and Tina, now looking forward to both the cruise and race

Date of experience: March 3, 2025

SM
5 out of 5 stars

Tina was extremely efficient at looking…

Tina was extremely efficient at looking at all possibilities to reach the best price with least hassle

Date of experience: March 3, 2025

S
5 out of 5 stars

Speedy response to my queries

Speedy response to my queries. Able to book with ease. Lovely lady sorted it for us . Well looked after from start to finish

Date of experience: March 2, 2025

SP
5 out of 5 stars

Great service

Robin so helpful nothing too much trouble

Date of experience: March 2, 2025

R

Rod

US

5 out of 5 stars

Top Notch

My first time using Paramount Cruises and booking a Cruise. Hassle free, smooth process. Top notch!

Date of experience: February 28, 2025

EM
5 out of 5 stars

Nashville/ cruise…

Mikey was so informative and guided us to the best cabin for our budget

Date of experience: February 28, 2025

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