Firma która probuje ci pomóc w różnych…
Firma która probuje ci pomóc w różnych sytuacjach jeśli chodzi o samochód. Nie spodziewałem się tak dobrej jakości usługi!
2.5
Poor
999 reviews
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Review summary
PANEK RENT A CAR has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Policzyli sobie 2500 PLN za to
Policzyli sobie 2500 PLN za to, że auto jest porysowane od spodu... Zakładam, że naciągnęli tak wielu innych klientów. Dodatkowo 300 PLN za brudną tylną szybę. Złodzieje i tyle
UK Drivers Beware
A warning to all UK Drivers. This car rental company provides cheap car rentals but use excuses like Brexit to charge you hidden fees that they claim you need or the car would not be legal on the roads, the headoffice is impossible to contact and they never return any emails or phone calls. Do Not Use! You Have been Warned.
POLECAM
Samochód czysty, zadbany oraz w dobrym stanie technicznym. Nic dodać nic ująć tylko z czystym sercem Polecić 😉
Company details
Information provided by various external sources
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Contact info
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Website
www.panek.eu
All reviews
999 total • Write a review
Showing 111 - 120 of 995 reviews
AH
Car Park Pirates!!!
First rental with these guys was fine, and the price was good. The second trip, only a few weeks later, they decided my perfectly valid and legal UK driving license was no longer good enough, and that I had to pay the full insurance they offer or I would be left stranded at the airport with no car. This was even though when I made the booking (through booking.com) I took out the optional full insurance with them!!! Honestly, should have told them to swivel and got a taxi. I paid, as I was in a corner and on a business trip - so the cost isn't paid my me. That doesn't make me hate them less for it. Would absolutely not use these car park pirates again. Booking.com were actually pretty good, and immediately refunded the insurance I had from them, so at least I was only robbed once.
Date of experience: February 21, 2025
SM
Świetna wypożyczalnia
Świetna obsługa i bezproblemowy wynajem! Samochód był w idealnym stanie, a cały proces rezerwacji i odbioru przebiegł szybko i sprawnie. Ceny konkurencyjne, a personel bardzo pomocny – zdecydowanie polecam PANEK RENT A CAR. Najlepsza wypożyczalnia w Polsce! Auta czyste, dobrze wyposażone i gotowe do jazdy. Formalności zajmują minimum czasu, a obsługa zawsze chętnie doradzi. Korzystam regularnie i zawsze jestem zadowolony.
Date of experience: February 20, 2025
AT
The worst Car Rental company I used
I have used many car hire companies before, but Panek is the worst. I have hired a car in Kaunas Airport location (Lithuania) for 2 weeks. Not only car was faulty, which I have realise after a few hours of cross-border travel with some minor technical issues associated with wind screen wash, but also cleaned the car in and out and still got charged £150 for cleaning service and admin fee. Would not recommend this company!
Date of experience: February 19, 2025
as
Would rate zero stars if I could
Would rate zero stars if I possibly could. Tobias the rep at Kaunas airport unbelievably rude and unhelpful. He left our family of 4 out in the cold because he left when he said he would wait for us. The worst car hire experience I’ve ever had. Do not use under any circumstances. Charged 5 times what we were quoted and so many hidden extras at rip off prices which are not advertised anywhere. Do not be deceived by the apparently cheap daily price even for a good car as you’ll end up paying way more than if you went to a reputable company. Would have walked away if we could but no other hire cars available at the airport. The car had no washer fluid in it, which was essential in the snowy weather and also presumably illegal not to supply it as it would be elsewhere. Apparently hertz at Kaunas are the best so use them and whatever you do steer completely clear of panek!
Date of experience: February 18, 2025
M
Marek
US
Nie polecam tej firmy
Nie polecam tej firmy , wypożyczyłem auto z automatyczną skrzynią biegów a otrzymałem inne auto niż ta za które zapłaciłem do tego w manualnej skrzyni .. nie poinformowali mnie o zmianie auta.. brak profesjonalizmu ,Nigdy więcej nie wypożyczę auta z tej firmy .. zaproponowali mi zwrot w kwocie 17 złotych ..brak słów ..
Date of experience: February 17, 2025
ss
s s
US
auto uleglo awari na autostradzie…
auto uleglo awari na autostradzie odrazu po zjezdzie na pas awaryjny zadzwoniłem zgłosić awarię 3 godziny dzwonienia zadnego oddzewu z firmy kazdy z obslugi klienta mówił oddzwonię za 10 min. bylo 6 osób aż w końcu dostałem informacje że auto podstawią mi za 1.5 h. 4.5 godziny stania na autostradzie bez jedzenia picia w zimnym aucie kompletny brak szacunku do klienta. pracownicy bardzo nie mili nie polecam 2 auto które nie mi sie popsuło z tej firmy pierwsze stan techniczny był makabryczny syn bał sie ze mną jechać autem wszystko stukalo był luz na łożyskach. tragedia obsługa klienta kompletne olanie mnie lot który miałem poleciał bezemnie zadnej odpowiedzialnosci nawet glupiego przepraszamy!
Date of experience: February 17, 2025
AG
Dreadful
Dreadful. Impossible to contact customer service to collect the car. When they did answer they hung up straight away so we were left without a car and had to make other arrangements. Avoid!
Date of experience: February 17, 2025
DH
Terrible company
Terrible company. They charged my credit card 2 times without reason one month after car hire and once after 4 months. Nobody in their customer service contacts me after a write a complain email to them to explain the charges. AVOID this car rental company.
Date of experience: February 15, 2025
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