abbie stephenson

abbie stephenson

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1 out of 5 stars
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Reviews by abbie stephenson

PA

PANEK RENT A CAR

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1 out of 5 stars

Would rate zero stars if I could

Would rate zero stars if I possibly could. Tobias the rep at Kaunas airport unbelievably rude and unhelpful. He left our family of 4 out in the cold because he left when he said he would wait for us. The worst car hire experience I’ve ever had. Do not use under any circumstances. Charged 5 times what we were quoted and so many hidden extras at rip off prices which are not advertised anywhere. Do not be deceived by the apparently cheap daily price even for a good car as you’ll end up paying way more than if you went to a reputable company. Would have walked away if we could but no other hire cars available at the airport. The car had no washer fluid in it, which was essential in the snowy weather and also presumably illegal not to supply it as it would be elsewhere. Apparently hertz at Kaunas are the best so use them and whatever you do steer completely clear of panek!