Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
Company details
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Contact info
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Website
www.panachecruises.com
All reviews
1,000 total • Write a review
Showing 931 - 940 of 996 reviews
MA
Continuous service
First cruise booked with Panache Cruises! I found Louise very personable, knowledgeable and enthusiastic in respect of Panache Cruises offering and she went out of her way to address our requirements. I like the fact that Panache will be with us throughout our journey towards this special cruise supporting and helping us to navigate this new Seabourn experience.
Date of experience: January 13, 2024
MY
We are delighted to meet Nicola who…
We are delighted to meet Nicola who guide us along to book easily and efficiently.
Date of experience: January 12, 2024
DT
Thank you again Scot for your help in…
Thank you again Scot for your help in planning our river cruise. Once again it was a seamlessly experience with you provided us with all the information and resources we needed. Many thanks Diane and John
Date of experience: January 12, 2024
SL
Great service as always from Panache…
Great service as always from Panache and Georgia in particular. If you looking to book a luxury cruise in the UK, look no further than Panache.
Date of experience: January 12, 2024
EC
Debbie was first class.
Debbie was great. Very efficient very knowledgeable and got me a fantastic deal. Going tomorrow and I am so excited. Highly recommend Debbie and panache. Nothing too much trouble.
Date of experience: January 11, 2024
MC
A wonderful service in every way…
I'm so glad to have discovered Panache Cruising, and especially to have come across Emma Godfey, the delightful lady who made our booking so very easy and efficient. One huge plus is that, when I telephoned,the call was answered within a few ringsand I was never put on hold with music playing at me Panache offer a huge range of the kind of cruises we enjoy, and Emma quickly and efficiently sorted out every detail for us. I am so grateful to her and wholeheartedly recommend both Panache and Emma herself.
Date of experience: January 11, 2024
R&
Antarctica cruise
Great service. Quick call-back to provide information about an Antarctica cruise we were interested in. Emma provided the full and helpful detail we required to make a decision. Given a good price quote we booked and quickly received the anticipated email confirmations. 10/10
Date of experience: January 10, 2024
BM
Brian M
US
Great introduction to Panache Cruises
Great introduction to Panache Cruises. I was interested in booking our first River Cruise and Nicola who answered my call was exactly the right person to help. As she’s actually been on the cruise I was interested in, I got very personalised answers to questions and everything from enquiry to booking was managed in a polite, professional and friendly way.
Date of experience: January 9, 2024
MS
Never booked with Panache before,what…
Never booked with Panache before,what an experience. Amanda is holding our hand all the way,what a difference having someone to deal with all things. We can’t wait for our experience, Amanda certainly sold it to us and we feel so relaxed about everything,they certainly take the worry out of it.
Date of experience: January 8, 2024
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