Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
Company details
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Contact info
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Website
www.panachecruises.com
All reviews
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Showing 991 - 996 of 996 reviews
SB
First time using Panache Cruises and so…
First time using Panache Cruises and so far very impressed. Our consultant Debbie answers our queries promptly and is very thorough and honest. I’m a bit of a control freak and have often booked our cruises and flights directly but feel confident that Debbie will look after us up to and during the cruise until we arrive back.
Date of experience: November 14, 2023
RR
Excellent
Excellent knowledge and customer service. Jason helped me to choose the best options and got me the best price. Everything was easy and all questions answered promptly. I would definitely book through Panache cruises again.
Date of experience: November 13, 2023
JS
This is the second time I have booked…
This is the second time I have booked an expedition cruise through Panache Cruises. Joanne was very helpful and dealt with all my enquiries with patience. She is knowledgeable and went out of her way to respond to me out of office hours.
Date of experience: November 10, 2023
IH
It's early days
It's early days, but so far we are absolutely satisfied.
Date of experience: November 9, 2023
PM
Victoria at Panache Cruises
Victoria at Panache Cruises was amazing, her patience and understanding was a great help to us. All the paperwork was sent to us within a few hours which was very helpful so we could have peace of mind that we had booked the right cruise.
Date of experience: November 8, 2023
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