Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
Company details
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Contact info
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Website
www.panachecruises.com
All reviews
1,000 total • Write a review
Showing 911 - 920 of 996 reviews
JS
A pleasure to deal wit
A pleasure to deal with! Emma and Panache are so helpful, knowledgeable, and friendly, and all our queries about a cruise that we were interested in were answered speedily, and the whole booking process was completed in a matter of minutes highly recommended.
Date of experience: January 22, 2024
DJ
Todate we've always had great service…
Todate we've always had great service from Panache Cruises.
Date of experience: January 22, 2024
SE
Lottie
Lottie, in just a couple of days, Lottie understood our ideas, came up with a range of options and quickly refined them to find a really good solution for us. She was enthusiastic, knowledgeable and courteous and is a great ambassador for the company.
Date of experience: January 21, 2024
bh
Scott
Scott, went the extra mile helping with our booking and travel arrangements, nothing was too much trouble for him, This will be our second cruise with Panache Cruises and cannot fault the service we (two golden oldies) received, so looking forward to the next. Thank you Scott for all your help, much appreciated.
Date of experience: January 20, 2024
R
Roger
US
This will be our second cruise and we…
This will be our second cruise and we are booking again with Amanda, she did such an excellent job the first time that we used her again and has looked after us so very well. Naturally being first timers we had several questions to ask and at no point was anything but extremally helpful. Nothing was too much trouble for her and she called back the same days, even sent us emails an hour after her finishing time. Thoroughly recommend her any time.
Date of experience: January 19, 2024
EH
Nicola’s helpful expertise guided me…
Nicola’s helpful expertise guided me through the process of making our booking effortlessly. Nothing was too much trouble and we are greatly looking forward to our cruise. I wish everything was so easy!!
Date of experience: January 19, 2024
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