Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
Company details
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Contact info
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Website
www.panachecruises.com
All reviews
1,000 total • Write a review
Showing 821 - 830 of 996 reviews
D&
1st Class service from Catherine
Just booked a cruise on Azamara with Catherine at Panache. Catherine was friendly, efficient and helpful. Everything you want in a cruise specialist. Looking forward to her continued support and chats going forward. I had two cruise companies to choose between when deciding what cruise we wanted and Catherine made that decision easy! Well done to her.
Date of experience: March 13, 2024
B
BAILEY
US
Great Service
Excellent help and advice with my booking from Rebecca. She came up with a cruise that was just about within my budget, having looked at all sorts of other possibilities. She appeared very knowledgable and I am very much looking forward to the holiday.
Date of experience: March 12, 2024
JB
Golden Wedding Cruise 2025
When planning our Golden Wedding Cruise for 2025 came across this company this afternoon. Talking to Nicola was very straightforward and she re-assured us with her Professionalism and attention to detail. The discount applied to our booking was also very welcome of course ! Looking forward to completing and tweaking our plans with Nicola’s assistance over the coming months so that our Celebration completes as we hope ! Thank you Nicola.
Date of experience: March 12, 2024
MG
This is the first time we booked with…
This is the first time we booked with Panache. The personal service we received from Jason, Joanne and Will were second to on. Thank you all
Date of experience: March 11, 2024
GN
Glenn N.
US
Paul G is a Winner
Paul G. is hands-on with the minutist of details. Between pricing, air, insurance, dining, he's been there every step of the way. It's comforting having someone who returns calls timely, with valuable info, along the way considering a substantial investment.
Date of experience: March 10, 2024
SJ
Grant Orgill has been very helpful and…
Grant Orgill has been very helpful and reassuring in booking my River Cruise I dont usually have the confidence to book on line, without the help of my local travel agents, but Grant made feel that I wih Panach and his help, I would get all help and suport that I need, and so far I have. Thank you Sheniz Jemal
Date of experience: March 10, 2024
SB
Georgia and Panache Cruises are great
I have used Panache Cruises for three years and Georgia has always provided me with prompt, accurate answers and ensured that I am in possession of all documentation I will need to ensure a worry free experience.
Date of experience: March 10, 2024
RM
Happy Customer
Very happy with the price and service provided by Scott at Panache today booking our first river cruise. We’ll definitely keep an eye out for more good deals.
Date of experience: March 8, 2024
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