Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
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Website
www.panachecruises.com
All reviews
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Showing 71 - 80 of 996 reviews
SP
Excellent Service once again!
We very much appreciated the effort that Catherine Divan put into consilidating our recent booking with Silversea even as she suffered from a debilitating illness. We do hope she recovers soon. She was also grieving following a recent family bereavement. Under these conditions she was still able to give us advice which saved us a considerable amount of money. We are most grateful to Catherine for her care and attention to detail and positive attitude under such difficult circumstances. Well done Catherine and Panache! We would certainly recommend Catherine for such excellent service.
Date of experience: June 12, 2025
LP
Catherine Divan at Panache was an…
Catherine Divan at Panache was an immense help in planning our Cruise stay vacation . Every step of the booking process was done with expert knowledge . I would not hesitate to recommend Catherine when booking a vacation .
Date of experience: June 10, 2025
PW
Thank you Panache and Charlene!!
Whenever I call Panache cruises I am always impressed by how quickly they return your calls, compared to other companies. Charlene has been my point of contact and she is very polite to chat to and will assist in your enquiry. If she has been on your future cruise she will give you some top tips. I have had no problems dealing with Panache and I hope this relationship will continue.
Date of experience: June 10, 2025
ES
Just the service you hope for
Nicola gave just the service we were hoping for. She was friendly, efficient and very helpful and allowed us to book our cruise with all the information we required.
Date of experience: June 9, 2025
AH
Brilliant service from Nicola
Brilliant service from Nicola. Totally personal and very quick. Would recommend
Date of experience: June 7, 2025
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