Review summary

Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

P
Helen Fenson is a very competent member…

Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z

Excellent Service

Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.

D
Excellent personal service

As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.

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All reviews

1,000 total • Write a review

Showing 61 - 70 of 996 reviews
AW
5 out of 5 stars

Charlene was extremely helpful…

Charlene was extremely helpful answering all our queries in a friendly and efficient manner.

Date of experience: June 22, 2025

RH
5 out of 5 stars

Cunard 2027 Voyage.

I was interested in the new Cunard Voyages to Northern Europe in 2027. Although I was pretty certain which cruise I was going to book, Panache were very efficient during the booking process and were also able to reserve me the suite I was interested in.

Date of experience: June 19, 2025

T

Tom

US

5 out of 5 stars

Great service from Charlene in our…

Great service from Charlene in our cruise booking yesterday

Date of experience: June 19, 2025

B
5 out of 5 stars

Great service

Great service from Scott (and Lucy who was covering on Scott's day off). Fast and responsive. Managed some complexities around our flight requirements really well, and got us a great price! Hoping the actual holiday goes as well.

Date of experience: June 18, 2025

c
5 out of 5 stars

Friendly and very helpful provided good…

Friendly and very helpful provided good advice and able to accommodate all of our travel requirements including a late change to our return flight

Date of experience: June 17, 2025

TN
5 out of 5 stars

Scott at Panache was excellent

Scott at Panache was excellent - he responded very quickly to all our requests for information and was friendly and professional. All our questions were answered. Highly recommend!

Date of experience: June 17, 2025

A
5 out of 5 stars

Very helpful staff

Very helpful staff. I changed my cruise due to a operation and everything was sorted out with patience. I like the personal touch with phone calls not all emails and texts.

Date of experience: June 17, 2025

Mt
5 out of 5 stars

Amazing staff

Amazing staff. Explained everything in great detail. Advised me of the best room available on the type of cabin I wanted.

Date of experience: June 16, 2025

J
5 out of 5 stars

Jill was very helpful.

Jill was very helpful in the booking process, I look forward to working with her again.

Date of experience: June 16, 2025

SB
5 out of 5 stars

Sent an e- mail into the company…

Sent an e- mail into the company enquiring about a cruise. Jill actioned it immediately and the cruise was booked.excellent service.

Date of experience: June 12, 2025

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