Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
Company details
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Contact info
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Website
www.panachecruises.com
All reviews
1,000 total • Write a review
Showing 771 - 780 of 996 reviews
JE
Scott Perry, Panache Connoisseur Extraordinaire!
Scott Perry, thanks very much, second year in a row, your invaluable help, knowledge and experience is much appreciated whilst deciding what cruise to take up next! Excellent, pleasant and efficient service.
Date of experience: May 1, 2024
KI
Joanne was excellent during the search…
Joanne was excellent during the search and booking process. I feel very relaxed that the trip will be well organised throughout.
Date of experience: May 1, 2024
DP
Another great experience
This is the second time we've arranged a river cruise with panache for my husband, myself and elderly father. They were extremely efficient and attentive and tailored arrangements to our needs. We're sure we'll have a great trip in September.
Date of experience: May 1, 2024
MP
Catherine was informative and helpful…
Catherine was informative and helpful throughout the booking process. She did not pressurise me to book. She rang me when she said she would and was very reassuring.
Date of experience: May 1, 2024
LS
Grant at Panache was amazing
Grant made the whole process of choosing the right cruise for my husband and myself a pleasant experience. We are looking forward to the cruise in January 25 and are certain that Grant will be will us all the way in making our pre cruise choices a lot easier.
Date of experience: April 30, 2024
KA
Great experience!
We have just booked a second cruise with Scott Perry at Panache, who made everything straightforward and simple, and was able to get good prices, too.
Date of experience: April 26, 2024
DF
Excellent help and support
Excellent help and support from Victoria, in planning our next cruise. Patiently and thoroughly investigated the various options and helped us to choose the ideal one, at the right price.
Date of experience: April 26, 2024
PS
Efficient and prompt attention
Emma found a cabin for us despite Emerald Cruises saying it was fully booked. Very happy with her prompt attention to all the confirmations of flights, cabin, and other paperwork needed, looking forward to our cruise in a months time.
Date of experience: April 25, 2024
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