Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
Company details
Information provided by various external sources
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Contact info
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Website
www.panachecruises.com
All reviews
1,000 total • Write a review
Showing 171 - 180 of 996 reviews
EM
Excellent and professional service from…
Excellent and professional service from Nicola Tempest-Mitchell who went above and beyond to get us the very best deal. Very pleasant, knowledgeable and helpful, lovely to deal with 😊
Date of experience: April 2, 2025
DC
We had fantastic service from Catherine…
We had fantastic service from Catherine from first enquire to final booking if the rest of our experience is any where near we will be more than happy.
Date of experience: April 1, 2025
P
Phoebe
US
Wonderful Booking Experience
A fantastic experience booking my next holiday with Charlene. She is incredibly knowledgeable, helpful and insightful. This is particularly useful when booking for a new cruise line! We also got a price we were really happy with. I would recommend booking a cruise with Panache and Charlene!
Date of experience: March 31, 2025
G
GP
US
Great service from our consultant
Great service from our consultant (Georgia). Within minutes of us submitting a query she had called us back to discuss our requirements and together we arranged the ideal cruise for us. Nothing seemed to be too much trouble for her and she's been quick to answer every little question that has arisen since that first contact. This is our first cruise but if we book another Panache will be our first call
Date of experience: March 31, 2025
JH
John Harris
US
Fast & efficient service by Helen a…
Fast & efficient service by Helen a very pleasant and caring Lady.
Date of experience: March 29, 2025
JB
Georgia could not do enough to organise…
Georgia could not do enough to organise our holiday. Everything was done to suit our needs.
Date of experience: March 29, 2025
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