Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
Company details
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Contact info
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Website
www.panachecruises.com
All reviews
1,000 total • Write a review
Showing 151 - 160 of 996 reviews
KS
Amazing service & everything made simple
We had specific requirements for this trip - a small cruise ship and must have a balcony. We spoke with Georgia Redmond and she listened carefully and found us a cruise that completely fulfils our wishes.
Date of experience: April 15, 2025
DA
Helpful
Helpful, responsive, willing to investigate range of options and adjust to our changing plans
Date of experience: April 13, 2025
JL
Excellent experience all round.
Nicola was professional, personable and prompt. We were very happy with the service we received in booking a cruise with Regent Seven Seas. Clearly Panache cruises gets it right.
Date of experience: April 12, 2025
T
Teresa
US
Five Star Professionalism
Helen from Panache was, and continues to be amazing. As first time cruise guests, she guided us from an early stage wish list to booking the perfect style of trip for our needs. Never pushy, always knowledgeable, and knowing that she will be on hand, not just for the booking process, but in the run up to our holiday is most reassuring. Five Star Professionalism.
Date of experience: April 11, 2025
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