Helen Fenson is a very competent member…
Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z
4.9
Excellent
1,000 reviews
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Review summary
Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
Excellent Service
Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.
Excellent personal service
As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.
Excellent
Excellent. Prompt reply to enquiry.
Company details
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Contact info
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Website
www.panachecruises.com
All reviews
1,000 total • Write a review
Showing 141 - 150 of 996 reviews
Ih
Satisfied customer
The first time we’ve used panache and was very impressed with Scott and his level of knowledge. He worked hard to get us a good price on the cruise to South America. We will definitely use panache again
Date of experience: April 26, 2025
c
customer
US
My first experience with Panache
My first experience with Panache. Scott and the team who covered when he was out of the office were friendly and helpful. They were prepared to help with sorting hotels at the start and end of the cruise as well. Emails promptly answered.
Date of experience: April 25, 2025
CS
Friendly
Friendly, helpful service, Scott was very knowledgeable and couldn’t do enough for us! It’s our third time with Panache and I trust them completely.
Date of experience: April 24, 2025
CH
Great Service
Absolute delighted with the service I had from Amanda not only for this upcoming cruise but for her help over the last couple of cruises. Nothing is too much trouble for her and she always keeps me up to date with what is happening. Can’t recommend Panache Cruises enough. Not only Amanda but all the staff they are all extremely helpful and professional.
Date of experience: April 24, 2025
MA
New cruise customer
Extremely happy with the service we had today with Catherine who was very helpful and nothing was any trouble for her to do. Would certainly use them again
Date of experience: April 22, 2025
SE
Very helpful and knowledgeable and…
Very helpful and knowledgeable and quick to respond to queries and resolve problems.
Date of experience: April 21, 2025
KC
Nicolas is very responsive and makes…
Nicolas is very responsive and makes sure I receive the appropriate bonus upgrades and on board credits. That’s why I reach out to her when I know what I want and have her book the cruises for me.
Date of experience: April 18, 2025
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