Review summary

Panache Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

P
Helen Fenson is a very competent member…

Helen Fenson is a very competent member of your staff and knows her job and therefore our needs from A-Z

Excellent Service

Another two week River Danube cruise booked today with the delightful Catherine Divan. Nothing is too much trouble for this amazing lady, very knowledgeable, very helpful and so kind. Catherine had a quote together for us within minutes and made the booking process so easy, especially when she managed to get us an additional discount which was unexpected and a lovely surprise. A thoroughly professional and friendly service once again provided by Catherine.

D
Excellent personal service

As long term customers of Panache, we would not go anywhere else. Jason was extremely friendly, efficient and professional in helping us book our Uniworld river cruise.

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All reviews

1,000 total • Write a review

Showing 121 - 130 of 996 reviews
AP
5 out of 5 stars

Very helpful and knowledgeable

Amanda was very helpful throughout the booking process. She was very friendly and it was a pleasure to work with her.

Date of experience: May 16, 2025

MG
5 out of 5 stars

Quick efficient personal service from…

Quick efficient personal service from Scott.

Date of experience: May 16, 2025

N
5 out of 5 stars

Fantastic

Jill was very helpful and informative with our booking on Seabourn. Looking forward to being part of the panache family’

Date of experience: May 15, 2025

MS
5 out of 5 stars

Scott from Panache Cruises was very…

Scott from Panache Cruises was very informative and managed to get exactly what I wanted and I would definitely recommend him to anyone interested in booking a cruise so Thank-you very much Scott.

Date of experience: May 14, 2025

J

JM

US

5 out of 5 stars

Highly professional cruise agency

The adviser (Nicola) was very helpful, knowledgeable and responded quickly but without pressing me to make a decision before I was ready. I've used panache twice before and each time have been impressed by their professionalism.

Date of experience: May 11, 2025

B
5 out of 5 stars

Good quality advise and service

Nicola guided me though the process of booking a cruise and provided the extras I requested. All same day with no issues.

Date of experience: May 11, 2025

Ns
5 out of 5 stars

Very knowledgeable member of staff at…

Very knowledgeable member of staff at Panache who clearly knew her product.

Date of experience: May 11, 2025

CD
5 out of 5 stars

Nicola

Nicola Has been lovely to deal with Thanks very much

Date of experience: May 9, 2025

GD
5 out of 5 stars

The selection and booking of my Swiss…

The selection and booking of my Swiss Alps and Rhine river cruise was ably handled by my personal agent, Nicola, who carried out the fact checking and flight selection for me and made me feel in control but assisted me when I needed it. The hands off approach belies the amount of work that was undertaken on my behalf by the people at Panache, and I have nothing other than praise for them, especially Nichola! Thank you very much!

Date of experience: May 8, 2025

HP
5 out of 5 stars

Excellent Service

Just booked another cruise with Catherine Divan at Panache - once again excellent service - thank you so much

Date of experience: May 8, 2025

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