Optima Freight LLC is a logistics company specializing in freight transportation across the United States and Canada. The company offers a range of services, including over-the-road (OTR) trucking, drayage for shipping containers, and warehousing solutions. With a focus on timely and cost-effective delivery, Optima Freight aims to meet the diverse transportation needs of businesses of all sizes. The experienced management team at Optima Freight is committed to providing reliable logistics support, ensuring real-time tracking and security for cargo. By partnering with dedicated carriers, the company strives to simplify the freight and logistics process while maintaining competitive pricing. Optima Freight LLC is dedicated to customer satisfaction and aims to foster long-term relationships with its clients in the logistics sector.
Reviewers express significant frustration with OPTIMA FREIGHT LLC, primarily due to payment issues and poor service after initial interactions. Many customers report that the company fails to pay for loads, with one stating they are owed $7,700 and receiving no response to inquiries.
While some reviews highlight positive experiences, such as great communication during the shipping process and helpful staff like Kylo, these seem to be overshadowed by the negative feedback. Consumers frequently mention that the company is responsive until payment is due, leading to a lack of trust. Additionally, there are complaints about last-minute cancellations and inadequate customer service when problems arise. Overall, while there are some positive remarks about service quality, the prevailing sentiment indicates a troubling pattern of payment issues and service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 19 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 19 most recent reviews.
“Very great service”
“We have not received payment for these loads”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
OPTIMA FREIGHT LLCThis company | 2.8 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | — | 19 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,000 |
Bottom line: OPTIMA FREIGHT LLC is #5 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.1).
19 reviews of OPTIMA FREIGHT LLC. Filter by what matters to you.
Cost is a significant factor when selecting a 3PL . Optima ensure that you are getting a fair and competitive price for the service provided. We asked for quotes from multiple companies and compared them to find the best value for our money, there we found Optima as fairly.
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Polarized pattern: few middle ratings. 47% of recent reviews are 4–5★ and 53% are 1–2★.
Optima Freight LLC is a logistics company specializing in freight transportation across the United States and Canada. The company offers a range of services, including over-the-road (OTR) trucking, drayage for shipping containers, and warehousing solutions. With a focus on timely and cost-effective delivery, Optima Freight aims to meet the diverse transportation needs of businesses of all sizes. The experienced management team at Optima Freight is committed to providing reliable logistics support, ensuring real-time tracking and security for cargo. By partnering with dedicated carriers, the company strives to simplify the freight and logistics process while maintaining competitive pricing. Optima Freight LLC is dedicated to customer satisfaction and aims to foster long-term relationships with its clients in the logistics sector.
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