Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβ€”high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

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Showing 851 - 860 of 996 reviews
LT
1 out of 5 stars

40-50% rent increases

40-50% rent increases to all the properties in my block of flats, overnight, and Section 21s issued to all the people who queried the legality or tried to negotiate. Some people lived in the building for over 10 years. Absolutely gutted. Months and months to complete repairs. Really bad people Edit: I was not offered a 10% discount, I was given an eviction notice when I tried to negotiate. What they have replied with isn't true.

Date of experience: May 17, 2024

JE
5 out of 5 stars

Great experience with them

Great experience with them, always keeping in touch to let us know what was going on

Date of experience: May 15, 2024

BT
5 out of 5 stars

It was an excellent experience with the…

It was an excellent experience with the team.

Date of experience: May 15, 2024

PA
5 out of 5 stars

Fast

Fast, responsive, and followed up third parties well

Date of experience: May 15, 2024

A

AP

US

5 out of 5 stars

Great team - So far hassle free experience.

So far hassle free experience. The team found my tenants very quickly and responded to all my queries, which help me a lot with making up my mind.

Date of experience: May 14, 2024

RB
5 out of 5 stars

Expedited conveyancing service

We paid for an expedited conveyancing service as we were trying to beat an auction date, and Dimitri and his team were on it. We met our very tight deadline for exchange with ease and felt reassured throughout. Dimitri was always available for a chat and gave us thorough explanations as the sale progressed. Thank you Ocean and your great team!

Date of experience: May 14, 2024

MR
5 out of 5 stars

Well experience staff

Well experience staff, friendly and helpful. Selling and buying is a very stressful process and it's good to have staff who are there to help make this journey easier

Date of experience: May 12, 2024

EB
5 out of 5 stars

Very smooth …

Very smooth professional transaction from all involved with our sale and purchase

Date of experience: May 11, 2024

RW
5 out of 5 stars

Melissa was so knowledgeable and…

Melissa was so knowledgeable and professional in helping us that I would not appoint another agent to help us.

Date of experience: May 11, 2024

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