Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

1,000 total • Write a review

Showing 791 - 800 of 996 reviews
LB
5 out of 5 stars

Mel was fantastic

Mel was fantastic. She kept us up to date and was always happy to help with any questions or guidance.

Date of experience: June 13, 2024

L
5 out of 5 stars

Ocean Westbury

Mel (Move Manager) at Ocean in Westbury has been fantastic during my purchase, super helpful, kind, and responsive to any questions.

Date of experience: June 13, 2024

YS
5 out of 5 stars

Very professional with high efficiency

Sell and buy at the same time with Ocean agents and solicitors, who are very professional with high efficiency, do appreciate all their great help and support with kindness and patience. Highly recommend!

Date of experience: June 12, 2024

A
5 out of 5 stars

Exceptional service from this company

Exceptional service from this company. This is the third time I’ve used Ocean and I haven’t been disappointed. Lovely staff, always helpful

Date of experience: June 12, 2024

NP
5 out of 5 stars

The employees were very helpful and…

The employees were very helpful and communicated every step of the process. One of the Agents Evie Lane was very helpful, would definitely recommend the Agency.

Date of experience: June 12, 2024

LF
5 out of 5 stars

Helpful and Considerate

Ocean Estate has been very helpful with helping us securing a home that fits our family's needs. The agents (shout out to James Heywood, Naomi Wiltshire, Elliott Laffin and Jemima Kivell) have all been going above and beyond with assisting us at every step of the process and have been empathetic with our situation. We're very happy with them and definitely recommend them!

Date of experience: June 12, 2024

CM
5 out of 5 stars

Excellent service from start to finish

A great experience from start to finish. Communication from everyone at Ocean was professional, timely and informative. Curtis took us smoothly through the initial marketing process before passing over to Move Manager Lauren who kept us updated throughout the sale. Using Ocean’s in-house conveyancing team made things really easy as everything was under one roof, and again Lily and the team were a pleasure to deal with - nothing like the usual narrative around solicitors. Staff helped us to navigate a few challenges elsewhere in the chain as we got nearer to exchange and completion, again keeping us updated and offering reassurance. I wouldn’t hesitate to recommend Ocean Estate Agents and Ocean Property Lawyers, and in fact have already done so which has resulted in friends listing their properties with Ocean! Our vendors’ estate agent also commented on how good Ocean were to deal with.

Date of experience: June 11, 2024

HL
5 out of 5 stars

Great company to work with!

Great company to work with, they made what would have otherwise been a stressful time finding a new property within Bristol so much easier. I would also like to personally thank Lily for her help during the viewings period and being super speedy with her email responses. I will 100% be going back to Oceans Estate Agents in the future to help with any potential future moves. Thanks again!

Date of experience: June 11, 2024

SJ
5 out of 5 stars

Incredibly Hard Working Team.

Sam Bonizzi, Evie Lane and the ocean team at Willow Brooke, Bradley Stoke,has made the transition of moving into a new home stress free. I really appreciated their dedication in ensuring the process is efficient. Truly left an impression on me towards Oceans, I'm always going to be coming back if there's ever any future house moves or sales.

Date of experience: June 11, 2024

D

Dee

US

5 out of 5 stars

Genuinely nice staff

Sam & Sadie and all the staff at Shirehampton were a pleasure to work with. They were friendly, professional and always available during the whole process of selling and buying with Ocean.

Date of experience: June 8, 2024

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