Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβ€”high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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All reviews

1,000 total β€’ Write a review

Showing 781 - 790 of 996 reviews
BL
5 out of 5 stars

good customer service

good customer service

Date of experience: June 18, 2024

SW
5 out of 5 stars

Portishead

Service was excellent in all areas

Date of experience: June 18, 2024

K
5 out of 5 stars

Luigi was very helpful

Luigi was very helpful, we did not know where to start with the mortgage process especially since we have a non-standard professional situation. We were really happy with the different quotes provided and the continuous check-ins.

Date of experience: June 17, 2024

M
5 out of 5 stars

highly recommended Livia

The way and speed Livia conducted the whole process of buying the house,nothing too much trouble and would get back to me in a instant with any questions,I have been buying and selling houses about 40 years and I got to say this was the best service ever😊

Date of experience: June 16, 2024

DJ
5 out of 5 stars

After a slow start they were brilliant.

After a slow start they were brilliant. Thanks for the updates.

Date of experience: June 15, 2024

AW
5 out of 5 stars

Friendly, happy estate agent

Chris came to value our property - we chose him as he was friendly & not pushy at all. A lot of other estate agents we discovered around BS9 would say β€œif you were on the market with us, it would put you in a better place if you wanted to bid on one of our other properties.” No mention of any of this from Ocean. Sam our sale agent was always happy and positive - extremely pleasant to deal with. He had great energy & you can tell he enjoys his job. Tanya who was in the final stage was great at keeping us informed about the chain & very friendly & explained the process well.

Date of experience: June 15, 2024

AS
5 out of 5 stars

I didnot find my need yet

I didnot find my need yet , but Molly was really active staff and amazing personality , cooperative and supportive . I like to deal with her 🏠 to find my home 🏠 Thank u to have such this attitude of staff in ur company πŸ‘

Date of experience: June 14, 2024

CF
5 out of 5 stars

5 stars!!!

5 stars!!! They always have been professional and honest. Their support has been very useful. All the crew has been close to me since the beginning, supporting me step by step till the end of the process. I had the good idea to get the mortgage advisor with Ocean.. and I think Richard has been excellent. Also their solicitor has been pretty good. Thank you everyone. I particularly need to thank Emily, Emily, Kiera (and her beautiful colleague), Patricia and Kirstie.

Date of experience: June 14, 2024

DS
4 out of 5 stars

Both the speed and the professional…

Both the speed and the professional manner in which I have been attended to and was treated. I am kept up to date and kindly reminded (when I have missed an email) which is exactly what I needed at the time. Well Done Ocean. Downend (James & Jemima and all)

Date of experience: June 14, 2024

SA
5 out of 5 stars

Gemma Gill was a pleasure to work with

Gemma Gill was a pleasure to work with, once again. We will contact ocean again for future work. Thank you.

Date of experience: June 14, 2024

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