Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
4.8
Excellent
1,000 reviews
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** βββββ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notchβhigh-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
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Website
www.oceanhome.co.uk
All reviews
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Showing 731 - 740 of 996 reviews
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Simon
US
Faultless service from a very slick team
I have recently sold a number of properties through Ocean in Bristol - using both the Southville and Knowle branches. In each case the sales team have very actively marketed the properties, generating a considerable number of viewings which have led to strong offers in a short period of time. Throughout the initial sales process the agents were comprehensive in their reporting of the offers and on the situation of each of the potential buyers. On accepting the offers the sales process was passed on to a Move Manager who kept things moving along. This combined with using the in-house legal team led to a very slick and integrated operation. An online portal and regular reports kept me up to date with how each sale was going. Overall the process was faultless and a credit to all involved.
Date of experience: July 7, 2024
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Steve
US
We were looking to rent a property andβ¦
We were looking to rent a property and we had a great experience with Ocean. The entire process was made clear and every step of the way the staff were friendly and informative which put your mind at ease at what can be a stressful process! - huge shout out to Jemima who kept us updated throughout, very friendly and fantastic customer facing skills, thank you!! :) - Steve & Soph
Date of experience: July 6, 2024
WP
Buy to Let Landlords
We have used Ocean on several occasions and have always received straightforward and professional service
Date of experience: July 5, 2024
MA
Excellent and helpful
Straightforward and efficient, Ocean Estate Agents made the viewing process simple. Many thanks to Will Jenkins who showed us round and has continued to be responsive and supportive with all questions and concerns we have. Would definitely look to use them again in future!
Date of experience: July 5, 2024
T
Tammy
US
Saved thousands in commission compared to rival company and great experience and service.
Went with Ocean due to them charging less commission than another well known agent that is popular in the area. A small team sold the house as opposed to an individual agent but it worked well, one came out to meet us, two others did the viewings and then the 4th person made sure everything ran smoothly post offer. It was really valuable having a dedicated person to chase agents, solicitors and other parties. Offer received for full asking price within 3 weeks of going on the market.
Date of experience: July 4, 2024
GP
Great experience in getting a mortgage
Tracey and Luigi have been great in assisting us with both our first mortgage and our remortgage. They have always been available to advise us and give clarifications if we needed their assistance.
Date of experience: July 3, 2024
TG
Incredibly helpful and friendly
Our experience with Ocean Letting and Management has been great. William Jenkins has been handling our viewings and applications and has been incredibly helpful and friendly throughout the process. He has responded to our questions very quickly through both email and phone, and has kept us frequently updated whilst we waited for things to progress. The process has been very professional and straightforward and we would thoroughly recommend.
Date of experience: July 3, 2024
AH
Exceptional and personable serviceβ¦
Exceptional and personable service through both Mark & Sadie. Very responsive and really helpful.
Date of experience: July 2, 2024
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