Really fantastic agency
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
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4.8
Excellent
1,000 reviews
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Review summary
Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
My experience with this agency has been exceptional
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
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Flat letting and management
**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!
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Fantastic experience for conveyancing and mortgage advise.
We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.
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Company details
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Website
www.oceanhome.co.uk
All reviews
1,000 total • Write a review
Showing 671 - 680 of 996 reviews
L
Would use a different conveyancer in future
I used Ocean for conveyancing on a new build flat as recommended specialists. The team were polite but sub-par on the details and I don't think best represented my interests. I'm not sure the contract had even been read prior to sending on to me; I had to go through in detail to pick up references to clauses that didn't exist and press hard for an accurate specification document. The contract feels weighted towards the vendor and the spec lacks the detail necessary to cover for a couple of disappointing elements in the final product (including EPC rating and flooring). Would use a different conveyancer in future.
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D
Tommy was very helpful and friendly…
Tommy was very helpful and friendly through the process of renting a flat. We had a few problems with the referencing agency but Tommy worked to come up with alternative solutions. Having had poor experiences with estate agents in the past, I would use Oceans again to find another property with confidence.
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GH
Excellent service
Everything went very smoothly and was informed of all eventualities in good time
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H
Move Manager is Excellent
We chose Ocean due to Jack Thayer and it was he who sold the property. He has sadly left but the Manager, Paul was very good in picking things up from Jack, and Demi their new Move Manager is excellent. She is very knowledgeable, re-assuring and super efficient. I think every business needs a Demi. Thanks so much Ocean for helping us to start another exciting chapter in our lives.
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JW
Wonderful experience with Ocean Estate Agents Southville!
Truly impressed by the efficient and professional service offered by Tommy, Will and Mollie from Ocean Estate Agents Southville! Their reliable and swift response has really speeded up the whole rental process with accuracy and I am so grateful to have met this wonderful team. Thank you so much!
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