God personlig hjælp.
God personlig hjælp.

Nordjyske Bank is a financial institution based in Denmark that provides a range of banking and insurance services to both personal and business customers. The company offers traditional banking services including savings accounts, loans, and mortgages, as well as investment products designed to help customers manage their finances effectively. Nordjyske Bank also provides insurance solutions tailored to meet the needs of individuals and businesses, ensuring comprehensive coverage in various aspects of financial risk. Targeting a broad customer base, Nordjyske Bank serves individuals seeking personal banking solutions as well as small to medium-sized enterprises looking for business banking services. With a commitment to delivering reliable financial products, the company aims to support its clients in achieving their financial goals while maintaining a focus on customer satisfaction and community involvement. For more information about their services, visit their official website at www.nordjyskebank.dk.
Nordjyske Bank receives a mix of feedback from its customers, highlighting both commendable service and significant areas for improvement. Many reviewers praise the bank's staff, particularly mentioning the friendly and professional demeanor of advisors like Helle and Anders, who are noted for their competence and personalized assistance.
Customers appreciate the thorough preparation and willingness of staff to discuss various financial options. However, a substantial number of complaints focus on high fees and a lack of responsiveness, with some customers feeling like just another number in the system. The bank's mobile app is also criticized for being outdated and lacking essential features like modern payment options. Overall, while Nordjyske Bank offers strong personal service, it struggles with customer satisfaction regarding fees and technological advancements.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 60 | 100% | +2.5 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 3.0 | 2 |
| Nov 24 | 2.7 | 3 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 2.0 | 4 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | 2.4 | 5 |
| Jul 25 | 3.0 | 1 |
| Aug 25 | 5.0 | 1 |
| Sep 25 | 4.5 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Vi skiftede til denne bank for et halv år siden Utrolig positiv modtagelse, med god information både inden og under...”
“I had been a customer for about 15 years at this bank but moved abroad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +17% | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Nordjyske Bank is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.2).
60 reviews of Nordjyske Bank. Filter by what matters to you.
Helle er rigtig venlig og imødekommende, professionel og fremtoner som objektiv i de svar/vejledninger, som jeg spørger ind til....hun er meget venlig og hjælpsom i "øjenhøjde" og hendes råd og vejledning har været en "øjenåbner" og virkelig positiv oplevelse.
Velforberedt til mødet omkring pension. God til at informere om de forskellige muligheder.
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Vi er nye kunder i Nordjyske bank. Vi har været så heldige at få Nikolai Damgaard Balle som rådgiver. Aldrig nogensinde har vi mødt en så dygtig, velforberedt og kompetent rådgiver. Der er hurtig ekspedition - ikke så meget ventetid som vi ellers har været vant til. Nikolaj lytter og rådgiver - noget som vi aldrig tidligere er stødt på i en bank. Vi kan allerede give Nordjyske bank og ikke mindst Nikolai vores varmeste anbefaling. Vi glæder os meget til samarbejdet.
Vi skiftede til denne bank for et halv år siden Utrolig positiv modtagelse, med god information både inden og under skift Vi har Mette Svendsen som rådgiver. Vi kan ikke få en der er bedre. Super service og hurtige tilbagemeldinger når vi henvender os. Bankens hjemmeside fungere optimalt og er nem at finde rundt i
Nikolaj Brandt er min rådgiver og vi svinger rigtig godt. Han skaber mange win-win situationer og åbner muligheder. Det kan ikke være bedre
FREMRAGENDE BANK! Jeg må bare tage hatten af for Nordjyske Banks / Ringkjøbing Landbobank måde at håndtere deres kunder på. Flere gange har de løst udfordringer for mig - små som store - til ug. og endda meget hurtigt. Selvom det handler om økonomi og tal, så oplever jeg faktisk at blive set og hørt som menneske og med en imødekommende forståelse for MIN situation. Det har jeg ikke oplevet med nogen som helst anden bank. NORDJYSKE BANK er en bank hvor man tydeligt kan mærke, at det er mennesker der arbejder med mennesker. Alle jeg har været i kontakt med er yderst servicemindede og imødekommende og smilende, og en ekstra kæmpe ros til min rådgiver Louise fra Hjørring! Jeg anbefaler Nordjyske Bank til alle!
Fin oplevelse
We had a loan with Ringkøbing Landbobank, and the experience was exceptional. My contacts at the bank, Marianne Thomsen and Camilla Graversen, were incredibly professional and responsive, always quick to provide assistance. It was a pleasure to bank with them!
Tak til Liselotte og Nordjyske Bank! I januar skiftede jeg til nordjyske bank efter 27 år hos en konkurrent, fordi jeg oplevede at blive taget alvorligt og set på som et helt menneske. Det betyder alt for mig, at min bank laver personlig rådgivning i stedet for at proppe alle ind i samme skabelon. Med de helt samme økonomiske til fik jeg i min gamle bank afslag på at få et lille lån svarende til 40% af købsprisen på mit sommerhus. Men Liselotte vendte min økonomi, spurgte ind til mine vaner og mit liv, og hjalp mig ind i mit sommerhus tæt på min familie. Tak til Liselotte, og til Nordjyske bank
Vores bankrådgiver Liselotte, virker meget tillidsfuld, samt evner at forklarer kompleksiteten i et sprog man kan forstå.
Jette Sørensen er bare den bedste rådgiver, der taler i et sprog man kan forstå.
Vi var tilfreds med samtalen. Ser frem til et godt samarbejde.
Vi havde en god samtale med Pia og hun kom med god forklaring på hvad hun synes vi skulle gøre. Så vi var tilfreds
Jeg har været kunde i Nordjyske bank i over 20 år ,og er ganske tilfreds. Har Bent Walther som rådgiver.
Jeg fik svar på det jeg kom for og fik skruet op for min pensionsopsparing.
Nordjyske Bank is a financial institution based in Denmark that provides a range of banking and insurance services to both personal and business customers. The company offers traditional banking services including savings accounts, loans, and mortgages, as well as investment products designed to help customers manage their finances effectively. Nordjyske Bank also provides insurance solutions tailored to meet the needs of individuals and businesses, ensuring comprehensive coverage in various aspects of financial risk. Targeting a broad customer base, Nordjyske Bank serves individuals seeking personal banking solutions as well as small to medium-sized enterprises looking for business banking services. With a commitment to delivering reliable financial products, the company aims to support its clients in achieving their financial goals while maintaining a focus on customer satisfaction and community involvement. For more information about their services, visit their official website at www.nordjyskebank.dk.
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