Nordjyske Bank is a financial institution based in Denmark that provides a range of banking and insurance services to both personal and business customers. The company offers traditional banking services including savings accounts, loans, and mortgages, as well as investment products designed to help customers manage their finances effectively. Nordjyske Bank also provides insurance solutions tailored to meet the needs of individuals and businesses, ensuring comprehensive coverage in various aspects of financial risk. Targeting a broad customer base, Nordjyske Bank serves individuals seeking personal banking solutions as well as small to medium-sized enterprises looking for business banking services. With a commitment to delivering reliable financial products, the company aims to support its clients in achieving their financial goals while maintaining a focus on customer satisfaction and community involvement. For more information about their services, visit their official website at www.nordjyskebank.dk.
Nordjyske Bank receives a mix of feedback from its customers, highlighting both commendable service and significant areas for improvement. Many reviewers praise the bank's staff, particularly mentioning the friendly and professional demeanor of advisors like Helle and Anders, who are noted for their competence and personalized assistance.
Customers appreciate the thorough preparation and willingness of staff to discuss various financial options. However, a substantial number of complaints focus on high fees and a lack of responsiveness, with some customers feeling like just another number in the system. The bank's mobile app is also criticized for being outdated and lacking essential features like modern payment options. Overall, while Nordjyske Bank offers strong personal service, it struggles with customer satisfaction regarding fees and technological advancements.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 60 | 100% | +2.5 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 3.0 | 2 |
| Nov 24 | 2.7 | 3 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 2.0 | 4 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | 2.4 | 5 |
| Jul 25 | 3.0 | 1 |
| Aug 25 | 5.0 | 1 |
| Sep 25 | 4.5 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Vi skiftede til denne bank for et halv år siden Utrolig positiv modtagelse, med god information både inden og under...”
“I had been a customer for about 15 years at this bank but moved abroad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +17% | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Nordjyske Bank is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 4.2).
60 reviews of Nordjyske Bank. Filter by what matters to you.
Jeg syntes i er ved at være lidt for gammeldags/bagud i forhold til (smart)betaling. Da i slet ikke har samsung pay eller garmin pay, samt i heller ikke tilbyder betaling med smartwatch(nfc). Til gengæld stod jeg også og skulle købe tyrkisk lira, hvilken i heller ikke tilbyder, så måtte købe igennem min kones bank(sparekassen danmark)
Deres mobil app er fra stenalderen, man kan ikke se hvor mange penge man har brugt før den dato de bliver trukket og pludselig forsvinder de blot fra ens kontoer. Man skal selv bevare det fulde overblik, eneste mobilbank jeg har kendskab til som ikke viser reserverede beløb på alle transaktioner.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Nordjyske Bank is a financial institution based in Denmark that provides a range of banking and insurance services to both personal and business customers. The company offers traditional banking services including savings accounts, loans, and mortgages, as well as investment products designed to help customers manage their finances effectively. Nordjyske Bank also provides insurance solutions tailored to meet the needs of individuals and businesses, ensuring comprehensive coverage in various aspects of financial risk. Targeting a broad customer base, Nordjyske Bank serves individuals seeking personal banking solutions as well as small to medium-sized enterprises looking for business banking services. With a commitment to delivering reliable financial products, the company aims to support its clients in achieving their financial goals while maintaining a focus on customer satisfaction and community involvement. For more information about their services, visit their official website at www.nordjyskebank.dk.
This profile hasn't been claimed by the business owner.
