Review summary

NCP National Car Parks receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

✨
Based on reviews, created with AI

See what reviewers are saying

JC

James Challans

4 out of 5 stars
Really helpful and sorted my issue

Really helpful and sorted my issue

c

customer

5 out of 5 stars
Excellent Customer Service

I had an issue and reached out to customer service. Kayleigh dealt with my issue and listened to my problems and ensured my issue was resolved. Thank you so much Kayleigh

LH

Lizzie Harper

5 out of 5 stars
reference is 6289638

reference is 6289638 Efren was brilliant at helping me when I incorrectly entered a car park code that wasn’t clear. Great customer service and it should be recognised

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

1,000 total • Write a review

Showing 981 - 990 of 996 reviews
BL
1 out of 5 stars

Absolute joke

Prices are disgusting, homeless are invited to sleep and possibly damage your property, no security and no point, bettwr off parking on double yellows or anywhere but these car parks

Date of experience: February 24, 2025

MC
5 out of 5 stars

Very helpful and reasonable man

Very helpful and reasonable man

Date of experience: February 24, 2025

PI
5 out of 5 stars

Good service

Good service

Date of experience: February 24, 2025

fk
5 out of 5 stars

Spoke with Bles on their Web Chat

Chatted with Bles on their Web Chat. Great help and fast replies. Their timing is after 8.00 but my problem was quickly solve before that. Amazing :)

Date of experience: February 24, 2025

MC
2 out of 5 stars

Great value if you can get your car back.

Excellent value but once your car is in there one must break in to get it back. One must use your reg number to open the door but there is no keypad on which to enter it. You must enter it on 'the web site' but not clear which website or where to enter it on said site. And of course if as you stand on the street you do not have coverage then your car has been kidnapped. We were not the only ones locked out. Eventually we waited until a car was coming out and then when the door opened we ducked in under it. We were then told to get out but we ignored that and got our car. It is a ridiculous system. So cheap but once you leave your car you may not get it back when you need it.

Date of experience: February 23, 2025

SS
1 out of 5 stars

Simon

Parked at the Whitechapel, London NCP overnight and had my car broken into (I was one of ten that night). We called the police but they weren’t interested, they gave us an incident number and advised we call our insurance, job done! We also contacted NCP who didn’t want to know. They have cameras pointing at the entrance just to make sure you pay but don’t give a toss about security. I noted the amount of broken glass around the car park so would think this happens a lot so avoid this car park at all cost!

Date of experience: February 23, 2025

DR
5 out of 5 stars

Refund Help

Helpful customer service - Thank You :-)

Date of experience: February 23, 2025

PS
5 out of 5 stars

Excellent customer service

Had to contact customer service as I had mistakenly booked the wrong parking space on the app. Couldn't have been more helpful. Explained clearly what I needed to do and how to claim a refund. All sorted in a few days. Excellent service thank you.

Date of experience: February 23, 2025

W
5 out of 5 stars

I had an issue with wrong details…

I had an issue with wrong details during a parking session recently, although I couldn’t speak to someone directly, my issue was resolved quickly through email, a very good service. Thanks.

Date of experience: February 23, 2025

A

AK

US

5 out of 5 stars

Allen was very clear and helpful in…

Allen was very clear and helpful in resolving my query

Date of experience: February 23, 2025

Previous1•••9899100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.