Really helpful and sorted my issue
Really helpful and sorted my issue
4.5
Great
1,000 reviews
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Review summary
NCP National Car Parks receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent Customer Service
I had an issue and reached out to customer service. Kayleigh dealt with my issue and listened to my problems and ensured my issue was resolved. Thank you so much Kayleigh
reference is 6289638
reference is 6289638 Efren was brilliant at helping me when I incorrectly entered a car park code that wasn’t clear. Great customer service and it should be recognised
Perfect
Perfect, quickly resolved my issue
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.ncp.co.uk
All reviews
1,000 total • Write a review
Showing 971 - 980 of 996 reviews
RA
The attendance was very clear and…
The attendance was very clear and helpful
Date of experience: February 25, 2025
CM
Made a mistake when paying for my…
Made a mistake when paying for my parking, chat channel was quick and Maricar was super helpful! Thanks again
Date of experience: February 25, 2025
LM
Spoken with Rence through the online…
Spoken with Rence through the online chat very helpful and fast response. Great customer service!
Date of experience: February 25, 2025
KR
Very helpful on line chat as wasn’t sure whether to pay on arrival or departure
I wasn’t sure whether I had to pay to park for 24hrs on arrival or when I leave, on line chat was very helpful & explained the car park was ANPR so I didn’t need to do anything until I leave. Also reduced the rate to the in line rebooked rate as I had downloaded the app. Super helpful & great service
Date of experience: February 24, 2025
DB
Very helpful
Very helpful, put up with my incompetence with patience and professionalism
Date of experience: February 24, 2025
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