Really helpful and sorted my issue
Really helpful and sorted my issue
4.5
Great
1,000 reviews
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1-star
💬Hasn't replied to negative reviews
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Review summary
NCP National Car Parks receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent Customer Service
I had an issue and reached out to customer service. Kayleigh dealt with my issue and listened to my problems and ensured my issue was resolved. Thank you so much Kayleigh
reference is 6289638
reference is 6289638 Efren was brilliant at helping me when I incorrectly entered a car park code that wasn’t clear. Great customer service and it should be recognised
Perfect
Perfect, quickly resolved my issue
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.ncp.co.uk
All reviews
1,000 total • Write a review
Showing 931 - 940 of 996 reviews
KO
Always very helpful even when I’ve made…
Always very helpful even when I’ve made a mistake. Quick to resolve. Thank you.
Date of experience: February 28, 2025
AE
Very swift responses. Thanks
Very swift responses
Date of experience: February 28, 2025
GB
NCP AppUsed the NCP app for the first time
Used the NCP app for the first time, very easy to use but unfortunately I selected the wrong car park at Grantham station. Sent message to NCP helpdesk, response within 24 hours from Allen resolving the problem.
Date of experience: February 28, 2025
DS
Very supportive customer care and…
Very supportive customer care and instantly replied and solved the query. Strongly recommend to everyone.
Date of experience: February 27, 2025
PB
The Company responded promptly and…
The Company responded promptly and fairly to my appeal. Thank you
Date of experience: February 27, 2025
RE
Webchat sevice
I needed assistance with identifying a car park that was suitable for a stay over 24 hours. The Webchat assistant was a pleasure to deal with and very helpful both with finding a car park and explaining how the NCP app can be used to facilitate paying for the long stay car park
Date of experience: February 27, 2025
JA
Won't take our 4 hours in Newcastle…
Won't take our 4 hours in Newcastle awful app and no one helped us beware they steal your money and don't help
Date of experience: February 27, 2025
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