Really helpful and sorted my issue
Really helpful and sorted my issue
4.5
Great
1,000 reviews
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Review summary
NCP National Car Parks receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent Customer Service
I had an issue and reached out to customer service. Kayleigh dealt with my issue and listened to my problems and ensured my issue was resolved. Thank you so much Kayleigh
reference is 6289638
reference is 6289638 Efren was brilliant at helping me when I incorrectly entered a car park code that wasnβt clear. Great customer service and it should be recognised
Perfect
Perfect, quickly resolved my issue
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.ncp.co.uk
All reviews
1,000 total β’ Write a review
Showing 921 - 930 of 996 reviews
LC
Great support.
Sorted quickly and efficiently. Friendly and professional manner.
Date of experience: March 1, 2025
TB
Very quick responses
Very quick responses, helpful and knowledgable
Date of experience: February 28, 2025
bc
Larry was excellent
Larry was excellent. Helped me withy issue and resolved it very quickly. Brilliant service. Thank you Larry!
Date of experience: February 28, 2025
AW
Sylver was a very polite guy.
Sylver was a very polite guy.. apologised on behalf of NCP, an error must ov occurred on the evening in question. He understood my dilemma and sorted out my refund...very helpful and extremely efficient..thank you
Date of experience: February 28, 2025
GM
Couldn't make an online payment
Couldn't make an online payment (no invoice found), so messaged Eve who only took a minute to tell me that there is a 10 minute grace period so there was no charge. It would have only been Β£0.30 but it was cleared up in no time.
Date of experience: February 28, 2025
MY
NCP customer service β¦
Just messaged Karl from customer services. Great job done and a happy customer left the call. Thank you
Date of experience: February 28, 2025
n
nishan
US
i had a major issues which has beenβ¦
i had a major issues which has been solved by the customer service colleague name alica ( 11402261 ). she been very polite and good listener . she been very kind enough to take time to listen my frustration and gave me a reasonable solution . i believe this colleague should be rewarded for good job .
Date of experience: February 28, 2025
GT
Quick response to open session
Quick response to open ended car park I was worried that I was going to get charged as when I returned to the car park a month later it had shown I hadn't exited the car park when I was able to exit the car park with the QR code.
Date of experience: February 28, 2025
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