Really helpful and sorted my issue
Really helpful and sorted my issue
4.5
Great
1,000 reviews
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Review summary
NCP National Car Parks receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent Customer Service
I had an issue and reached out to customer service. Kayleigh dealt with my issue and listened to my problems and ensured my issue was resolved. Thank you so much Kayleigh
reference is 6289638
reference is 6289638 Efren was brilliant at helping me when I incorrectly entered a car park code that wasnβt clear. Great customer service and it should be recognised
Perfect
Perfect, quickly resolved my issue
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.ncp.co.uk
All reviews
1,000 total β’ Write a review
Showing 861 - 870 of 996 reviews
AM
Very helpful response which solved myβ¦
Very helpful response which solved my problem via chat. It was very good as a 24 hour service. Kath was polite. Thank you
Date of experience: March 8, 2025
LC
Aizel was absolutely fantastic
Aizel was absolutely fantastic, so helpful at being patient and sorting out my problem.
Date of experience: March 7, 2025
JL
Impeccable customer service representative on the app - Heidi
The customer service named Heidi is very helpful on my query reg the car park payment on the app
Date of experience: March 7, 2025
MR
Discount not taken off
After failing to get the discount when I booked with NCP at Birmingham Airport I contacted their Customer Services. They were extremely Helpful and refunded me the difference which surprised me. They also added on an extra 15minutes to the Exit time. I am Extremely Pleased with the way NCP Customer Services Treated me
Date of experience: March 7, 2025
TF
Today I put the wrong number plate inβ¦
Today I put the wrong number plate in when I paid for parking in Portsmouth, when I noticed I went on your chat line to seek help , where I got a lovely person called Fhlorence Rhose who was very helpful and sorted it out for me . Thank you so much for your help and kindness I am very very grateful. Terence Freeman
Date of experience: March 7, 2025
AD
Shel
Shel, was very patient with me, and concluded my query.
Date of experience: March 7, 2025
MB
Swift and efficient.
Swift and efficient. All sorted, very happy.
Date of experience: March 7, 2025
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