Not worth the effort most of the time
Offers are usually not very good. 10% discount only on full price merch, which is cheaper in house anyway most of the time. You do get a good deal now and then, though.
3.9
Great
1,000 reviews
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Review summary
UNiDAYS has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
In store discount stops working. Who’s issue? Support ignores
I have a in store discount code. after couple uses it stops working. UNiDAYS support blame retailer I need contact them. I speak to the company managers who doesn’t generate code. UNiDAYS want list of information . I give them after pointless back forth they admit error with code. Weeks later stops working again same process. I explain the past issue but was still urged to give info so I did. Then they stopped replying . Also they want to keep receipts and try attempts refund off m&s . UNiDAYS generates codes. Store mangers won’t accept it if codes won’t work . Back and forth.. what end is the issue…
Tried to join in on website
Tried to join in on website, nothing happened, tried to contact support.nothing happened as well,was trying to get the 30% discount on pure gym,but link on website not working as well,someone needs to have a look at the site
News Subscription Cancelled Without Warning
News Subscription Cancelled. I organised for student access to a national news service which I was entitled to access throughout my uni degree. Without warning, I lost access. Reached out to UniDays for help. Took days to get a response. They asked for 'screenshots' but were not clear on what screenshots they were looking for. Days later, eventually responded with an explanation that didn't make sense in the context. Not sure what's going on at that end but completely unhelpful.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.myunidays.com
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
TS
Perfekt für Studierende
App funktioniert super, Top Rabatte! 👍🏼
Date of experience: May 23, 2025
LG
Léa Gély
US
Ne fonctionne jamais
Mon statut étudiant à beau être valide, je n’arrive jamais à bénéficier d’une offre ! Et on ne me laisse pas envoyer de messages au support ! Que ça soit sur ordi, tel ou tablette, wifi ou autre, on m’indique un « problème technique »… En bref, je n’ai jamais pu utiliser unidays, quel intérêt de l’avoir ?
Date of experience: May 16, 2025
TK
War eine tolle Zeit
Wer Schnäppchen sucht und wenig Geld hat, ist hier genau richtig
Date of experience: May 9, 2025
M
Mark
US
Service desk is the worst!
The service desk employees are a disgrace. Today, I wanted to reconfirm my account. I've provided the same information as the years before (my student card and registration letter), with all necessary information visible. However, the service desk employees are not able (or not willing) to accept the documentation. They continuously ask for the same documentation and proof, without even looking or explaining what suddenly isn't acceptable anymore. Concise timeline: Me: Provided several screenshots of required documentation and proof. Employee 1: I am not able to verify the information. Me: Send the same documentation again, with the explanation that all info is available. Employee 2: Exactly the same message as Employee 1. Me: *getting irritated, because we're running in circles* Send the same documentation with circles around the required information. Employee 2: We are not able to verify and will close the request. Me: Send proof of last year's evaluation with the same documentation. Employee 3: That's an email from last year, which is not allowed. Me: Again, send all the required documentation and proof. What the hell are they doing? They do not read e-mail history, they are completely incapable of decent communication, and are a shame for the company. Update 11-05-2025 They just confirmed that the provided information has been accepted. The problem is solved, but the whole situation stays a shame for the company. Changed from 1* to 2*.
Date of experience: May 7, 2025
SB
Gelöst: 66€ Rabattgutschein von Zalando nicht erhalten
Früherer Sachverhalt: "Ich wollte den Rabatt für Zalando Gutscheine wahrnehmen und habe den 75€ Gutschein für 66€ erwerben wollen. Schon der Bezahlvorgang war sehr schwierig: Telefonummer und E-Mail wurden nicht akzeptiert (das war der Wink mit dem Zaunpfahl vom Leben...). Als das dann alles geklappt hat und ich das Geld überwiesen hatte, freute ich mich schon bei Zalando bestellen zu können. Allerdings musste ich erst etwa 10 Minuten bei getgifted.com in der Warteschleife hängen, nur um zu erfahren, dass sie es nicht hinbekommen mir die E-Mail mit dem Rabattcode zu senden. Von dem Subunternehmen habe ich auch nicht nochmal mal etwas gehört, nicht einmal eine Bestätigung der Transaktion habe ich erhalten - was für eine Rückerstattung wichtig wäre." Tatsächlich habe ich alles erhalten, Gutscheincode der auch funktionierte und Transaktionsbestätigung. Dafür 2 Sterne + 1 Stern, da der Support mir auch am Samstag antwortete.
Date of experience: May 3, 2025
D
Dyms
US
Utterly Disappointing – UNiDAYS Customer “Support” Makes a Bad Situation Worse
My recent interaction with UNiDAYS left me staggered by just how far a customer-service team can stray from the concept of “service”. I contacted them because my professional learning provider supplies proof of enrolment only through a secure online portal. UNiDAYS, however, demands the same information in a rigid, antiquated format they refuse to budge on. Enter Raghavendra, the representative assigned to my ticket. Rather than read my query—or apparently even glance at it—he replied with a boiler-plate email. When I pushed back, hoping for a modicum of flexibility or an alternative route, the same email arrived again. The sole difference? He’d changed the colour of the bullet points. That’s right: no new advice, no creative workaround—just a fresh lick of paint on exactly the same unhelpful text.*
Date of experience: May 2, 2025
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