Review summary

UNiDAYS has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

RF
Not worth the effort most of the time

Offers are usually not very good. 10% discount only on full price merch, which is cheaper in house anyway most of the time. You do get a good deal now and then, though.

L
In store discount stops working. Who’s issue? Support ignores

I have a in store discount code. after couple uses it stops working. UNiDAYS support blame retailer I need contact them. I speak to the company managers who doesn’t generate code. UNiDAYS want list of information . I give them after pointless back forth they admit error with code. Weeks later stops working again same process. I explain the past issue but was still urged to give info so I did. Then they stopped replying . Also they want to keep receipts and try attempts refund off m&s . UNiDAYS generates codes. Store mangers won’t accept it if codes won’t work . Back and forth.. what end is the issue…

ss
Tried to join in on website

Tried to join in on website, nothing happened, tried to contact support.nothing happened as well,was trying to get the 30% discount on pure gym,but link on website not working as well,someone needs to have a look at the site

R
News Subscription Cancelled Without Warning

News Subscription Cancelled. I organised for student access to a national news service which I was entitled to access throughout my uni degree. Without warning, I lost access. Reached out to UniDays for help. Took days to get a response. They asked for 'screenshots' but were not clear on what screenshots they were looking for. Days later, eventually responded with an explanation that didn't make sense in the context. Not sure what's going on at that end but completely unhelpful.

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Showing 11 - 20 of 996 reviews
MB
1 out of 5 stars

UNIDays is not it!

My experience with UNIDAYS has been absolutely awful! I have provided multiple documents, verifying my admission and active enrollment in school and they continue to ask for documentation saying, what is sent is not meeting their requirements but they NEVER state what exactly is not meeting those requirements. I have sent my enrollment letter, copy of unofficial transcripts, my student ID, including my ID as a I have sent my enrollment letter, copy of unofficial transcripts, my student ID ( including my employee ID as an employee of the university I also attend) and an enrollment verification letter across attempts. Customer service is extremely unhelpful and does not respond until I email or reach out multiple times on the same thread. This game has become ridiculous. I will be trying Student Bean after this ridiculous experience.

Date of experience: April 30, 2025

ae
3 out of 5 stars

Une validation de compte impossible

Cela fait plus de 6 mois que je tente de faire la validation de mon statut étudiant, de relance par mail et tentatives via d'autres boîtes mail... sans succès. UPDATE 26/04/2025 : le service d'aide a pris en compte mon évaluation ici et a finalement pu la traiter rapidement. Conseil, si ça ne marche pas pour vous, passez par les réseaux sociaux.

Date of experience: April 26, 2025

DP
1 out of 5 stars

Très mauvais techniquement!

Adresse mail de lycée non valide, refus de création de compte...

Date of experience: April 22, 2025

WB
5 out of 5 stars

Very happy with information the site…

Very happy with information the site has and student help

Date of experience: April 22, 2025

VG
1 out of 5 stars

Désagréable

Enseignante depuis toujours unidays me refuse sur de faux prétextes mes justificatifs alors que j ai toujours eu des ordi Apple avec réduction . C est vraiment pour dégoûter tout achat ou pour faire payer le prix fort !!

Date of experience: April 11, 2025

JA
1 out of 5 stars

The customer service is horrible

The customer service is horrible. I sent through my supporting document (enrolment letter) and they keep knocking it back because it didn't meet their requirements but failed to tell me what requirements it was missing. The letter covered everything they had asked for and when given a reply it would be a copy and paste of what the past person said. Random people reply back so you're never talking to the same person. Save yourself some time with them.

Date of experience: April 11, 2025

GC
1 out of 5 stars

Fine when it works but very poor help desk if anything go wrong

When my account stopped working due to some strange technical error, i reported it to their help desk. After days of wasted time back and forth answering pointless questions I’d already answered, their conclusion was that I didn’t actually have an account! Trying to re-register also resulted in the same technical error, so obviously I do have an account, but it’s broken somehow. Incompetent and unhelpful help desk who wouldn’t escalate to their developers to resolve. Unfortunately some companies only accept unidays, but I refuse to waste any more of my time with them.

Date of experience: April 5, 2025

kj
1 out of 5 stars

Horrible la vérification d’un compte…

Horrible la vérification d’un compte quand on est chez STUDI. Je n’ai pas de mail étudiant, je fais vérifier mon certificat scolaire en bon et due forme, on m’envoie des mails pour me dire que c’est refusé Je réponds au mails afin de trouver une solutions et on me reponds avec le nom de ma sœur ( qui est étudiante )… Pourtant j’ai bien créé un compte avec mon mail et mes identifiants à mon nom… Tous les mails ne mènent à rien, j’ai perdu des heures entières et je suis toujours pas vérifié A fuir vraiment

Date of experience: April 5, 2025

PJ
2 out of 5 stars

Codes funktionieren so gut wie nie

Codes funktionieren so gut wie nie und Bestätigungscodes werden nicht zugesandt.

Date of experience: April 1, 2025

N
5 out of 5 stars

Worth keeping around

In university, and even in A-Levels, this company helped me genuinely save money. I wish though they extended discounts to more places, because sometimes it doesn’t feel like I benefit anymore from them. That being said, it’s worth it to keep unidays around.

Date of experience: March 31, 2025

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